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Store your belongings at Extra Space Storage on 4155 State Route 31 in Clay, NY today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, RV parking, drive up climate controlled units, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
353 reviews
5 stars
326
4 stars
17
3 stars1
2 stars4
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Diana and Rissa, received high praise for being friendly, helpful, and accommodating, making the rental process smooth and easy.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to their units, including drive-thru loading areas and the convenience of digital keys.
Pricing Concerns
Several reviews mentioned dissatisfaction with frequent price increases after the initial rental period, leading to concerns about transparency in pricing.
Overall Experience
Many customers expressed high satisfaction with their overall experience, recommending the facility for its service and cleanliness.
- PPperry6 days ago5.0Excellent! Very quick and easy sign up. Manager is very friendly and helpful. This place is very clean and secure too! I highly recommend for anyone needing a reasonably priced climate controlled storage unit.
- INIrene N.Nov 15, 20252.0When I went to check the date to verify when I had to pay my next one I noticed that my rate went up almost double... From 63 to 115.. I've only had this unit since the end of July and it's mid-November. The lady that worked there was pleasant she said she would try and get it knocked down to 80 but she could do 88... Not something I can actually afford long-term. I asked her if it's going to go up again and she says yes somewhere between 6 months to a year it'll go up again When I asked why it went up I was told that upper management was blaming the economy and that regular management, that works in the location ,keep trying to tell them they're going to out price their clients but they're not listening.
- BBBenjaminNov 6, 20254.0Was a good storage unit, promotional prices were solid, but the creeping cost made it a little too rich for my blood. But never had an issue with the location/people/anything.
- MCMatthew ConleyNov 3, 20255.0Diana was outstandingly accommodating and made the experience of getting a storage unit a breeze. The space is clean and very functional. Honestly, I was pretty shocked at how interesting the space is. Highly recommend if its in your range and you need a unit.
- MMMike MuellerOct 30, 20255.0Excellent service....very easy to sign up, and pricing was very good. I am renting a small outside space for my 5X8 trailer for $30/month. Can't beat that..........only "downside", which is really not a downside, is that I had to pay 4 months up front.....not a big deal........but FYI for others interested. Great location. VERY NICE manager!!!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Clay, Bayberry, Belgium, Youngs, Woodard, Phoenix, Sand Ridge, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of State Route 31 and NY-481.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours at Extra Space Storage in Clay, NY?
Gate access hours are from 6:00 AM to 10:00 PM, seven days a week.
When is the Extra Space Storage office open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and major holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units for temperature-sensitive items, along with standard units without climate control.
Can I store my RV at Extra Space Storage in Clay?
Yes, there are options for outdoor parking, covered parking, and indoor storage solutions for RVs with flexible month-to-month leases.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in relation to major roads in Clay, NY?
It is conveniently located at the corner of State Route 31 and NY-481, offering easy freeway access.
Are moving and packing supplies available at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies, including boxes, available online and at the facility.
How can nearby Great Northern Mall benefit customers visiting Extra Space Storage?
Customers can enjoy shopping or dining at Great Northern Mall before or after visiting the storage facility, making it convenient to combine errands in one trip.
What entertainment options near Extra Space Storage can visitors enjoy?
Nearby entertainment includes the Institute of Professional Wrestling and the arcade 'Timeout,' providing fun leisure activities before or after storage visits.
How can local dining spots near Extra Space Storage enhance a visit?
Restaurants like Ruby Tuesday and Friendly’s nearby offer great options for customers to grab a meal or snack during their visit.