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Store your belongings at Extra Space Storage on 4155 State Route 31 in Clay, NY today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, RV parking, drive up climate controlled units, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.9
372 reviews
5 stars
345
4 stars
17
3 stars1
2 stars4
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Diana and Rissa received high praise for their exceptional customer service, being described as friendly, helpful, and accommodating.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, providing a comfortable environment for storing belongings.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases, feeling that the costs became too high after initial promotional rates.
Accessibility
Customers appreciated the easy access to their units, with features like wide driveways and convenient loading areas enhancing their experience.
- SGSergiy Gomenyuk3 days ago5.0Hello everyone highly recommend extra space storage,good people good place.Thank you for Diana Jackson for helping any time…
- MPMarie Profetto4 days ago5.0Excellent service. Very courteous, understanding and efficient. Thank you, Diana!
- NDNicole DrummondJan 3, 20265.0Diana Jackson store manager provided phenomenal customer service. The facility is clean safe& one of the perks that is The facility is heated . They were so accommodating for my son who is traveling back to Seattle Washington for school with his Storage Unit being here in clay awesome place recommended for anyone who needs a safe storage facility thank you so much.
- JRJoseph RuleDec 23, 20255.0Located in the old Great Northern Mall, in Clay New York. Plenty of storage facility, clean and well kept up. They have a bathroom facility also for the clients.
- CLCathy LaValleyDec 20, 20255.0Rented a 9x40 camper spot from rt 31. Diana was wonderful, she showed us the available slots, and helped us register. Excellent experience highly recommend their services !
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Clay, Bayberry, Belgium, Youngs, Woodard, Phoenix, Sand Ridge, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of State Route 31 and NY-481.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours at Extra Space Storage in Clay, NY?
Gate access hours are from 6:00 AM to 10:00 PM, seven days a week.
When is the Extra Space Storage office open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and major holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units for temperature-sensitive items, along with standard units without climate control.
Can I store my RV at Extra Space Storage in Clay?
Yes, there are options for outdoor parking, covered parking, and indoor storage solutions for RVs with flexible month-to-month leases.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in relation to major roads in Clay, NY?
It is conveniently located at the corner of State Route 31 and NY-481, offering easy freeway access.
Are moving and packing supplies available at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies, including boxes, available online and at the facility.
How can nearby Great Northern Mall benefit customers visiting Extra Space Storage?
Customers can enjoy shopping or dining at Great Northern Mall before or after visiting the storage facility, making it convenient to combine errands in one trip.
What entertainment options near Extra Space Storage can visitors enjoy?
Nearby entertainment includes the Institute of Professional Wrestling and the arcade 'Timeout,' providing fun leisure activities before or after storage visits.
How can local dining spots near Extra Space Storage enhance a visit?
Restaurants like Ruby Tuesday and Friendly’s nearby offer great options for customers to grab a meal or snack during their visit.