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As the trusted home improvement store near you, Lowe’s in Cicero, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,257 reviews
5 stars
659
4 stars
343
3 stars
101
2 stars
34
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Installation Issues
Significant complaints regarding home installation services, with reports of delays, mismanagement, and poor communication.
Product Availability
Customers noted issues with stock levels and inventory accuracy, leading to frustration when items were unavailable.
Store Environment
Generally positive feedback on store cleanliness and organization, though some customers reported difficulty finding staff for assistance.
Pricing Concerns
Complaints about pricing inconsistencies and perceived overpricing on certain items, alongside positive remarks about good deals.
- LCLuke Cleary4 days ago3.0Was here 3 months prior looking for ceiling lights which they were out of stock on a lot of lights, then came back 3 months later and it was even more bare. Many other area low on inventory. Whoever is in charge of inventory isnt doing a good job
- ATAnna TrombleyDec 30, 20255.0Shop her regularly and it can be easy and frustrating at times.
- AMAmanda McIntyreDec 26, 20255.0Excellent selection, great value and wonderful customer service.
- MMMadisonDec 23, 20251.0BEWARE! This was one of the worst home-installation experiences I’ve ever had. A door install sold as a one-day job and costing over $4,400 turned into a three-month ordeal due entirely to Lowe’s mismanagement. The initial installer failed to complete the installation and left my home in an unsafe condition. The door was held in place with only three screws, had no waterproofing, and the keys were stuck in the handle, meaning the door could not be properly locked or secured. This is a serious safety concern, especially with two children under the age of five in the home. I was forced to make five trips to the installation site, two lasting over four hours. During the last two visits, the installer was provided open-box materials missing required components, making it impossible to complete the job. These visits were entirely avoidable and a complete waste of my time. When I visited the store in person to address these ongoing issues, employees verbally told me that the store managers “didn’t care.” Despite multiple requests, management refused to come out and speak with me directly, leaving frontline employees to relay dismissive responses rather than providing any accountability or resolution. I was told any pricing adjustments would be addressed at the end. When no one contacted me, I had to call, only then was I told Lowe’s was considering $103, described as preliminary and subject to further review. That follow-up never happened. I was later told my file contains 18 pages of notes with 93 comments, which reflects how severely this project was mishandled. I was also charged for an EPA test that was never performed, raising serious concerns about billing practices in addition to workmanship and safety. For a company this large, the lack of accountability, quality control, management engagement, and respect for customer safety and time is unacceptable. I would strongly caution anyone considering Lowe’s door installation services.
- MSMatthew SlateNov 28, 20251.0Showed up for the black Friday 25 dollar ladder and they said it wasn't 25 dollars they committed fraud
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cicero, NY?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, power tools, plumbing supplies, storage solutions, and more at Lowe's Cicero.
What are the store hours for Lowe's Home Improvement in Cicero?
Lowe's Cicero is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary; for example, it is closed on November 27 and December 25.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's Cicero offers both in-store pickup and delivery services for your convenience.
How do I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will receive email updates about your order status.
What should I bring when picking up my order from the Lowe's store?
Bring your order confirmation email or order number along with a photo ID such as a driver's license or military ID. Only the cardholder or an authorized user may pick up the order.
Does Lowe's offer installation services for their products?
Yes, Lowe's provides installation services for a variety of products including appliances, cabinets, flooring, lighting, doors, generators, and more at their Cicero location.
What languages are supported at Lowe's Home Improvement in Cicero?
The store supports English and Spanish, with in-store translation services available for other languages.
How can I benefit from nearby Minute Key while visiting Lowe's?
Minute Key, located near Lowe's, offers key-making and locksmith services, which can be convenient if you need duplicate keys or lock assistance during your visit to Lowe's.
What dining options are available near Lowe's Cicero for a meal before or after shopping?
Nearby dining options include Jimmy John's and Wendy's, both fast-food restaurants offering quick meals if you want to grab a bite around your Lowe's visit.
Where can I shop for groceries or essentials near Lowe's Home Improvement?
Nearby stores like Price Chopper and Dollar Tree offer groceries, pharmacy items, and convenience products to complement your home improvement shopping trip at Lowe's.