Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cicero, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,248 reviews
5 stars
655
4 stars
341
3 stars
100
2 stars
35
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Product Availability
Customers appreciated the wide selection and availability of products, but some reported issues with stock levels and discrepancies between online and in-store inventory.
Pricing Issues
Several customers expressed frustration with pricing inconsistencies and issues with discounts or promotions not being honored.
Store Experience
The store is generally well-stocked and clean, but many customers noted difficulties in finding staff for assistance, leading to long wait times.
Staff Knowledge
While some employees were noted for their expertise and helpfulness, others were described as lacking knowledge about products and services.
- CHCurt HarringtonNov 16, 20255.0Better than paying a contractor!
- DADaniel AndersenNov 7, 20251.0Used to love Lowe’s but now I’ll be rethinking my business…simple fridge delivery turned into a nightmare. I used to deliver appliances so I knew all the questions to ask about disconnects, hookups, moving the old fridge, etc. The sales associate(s) and even the on-line chat told me everything would be done including moving the old fridge, disconnecting the water line and reconnecting it… The THIRD PARTY delivery team shows up and they won’t move the old fridge, disconnecting the water line, or reconnect it. The reason is the “turn off has to be located directly behind the fridge”. I’ve never been more frustrated with something that should’ve been so simple. And don’t even ask about trying to get someone on the phone to address the issue…just unreal experience. Won’t be getting anything delivered again
- EMEsther Fuentes MeloNov 3, 20255.0Encuentras todo lo que necesitas y los empleados son muy profesionales.
- DNDaniel NultonNov 2, 20255.0Well staffed and clean store. Good bargains on end of season merch
- SFSalvatore FeudiOct 30, 20255.0Good store, good prices, good staff. I'll definitely go back again!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cicero, NY?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, power tools, plumbing supplies, storage solutions, and more at Lowe's Cicero.
What are the store hours for Lowe's Home Improvement in Cicero?
Lowe's Cicero is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary; for example, it is closed on November 27 and December 25.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's Cicero offers both in-store pickup and delivery services for your convenience.
How do I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will receive email updates about your order status.
What should I bring when picking up my order from the Lowe's store?
Bring your order confirmation email or order number along with a photo ID such as a driver's license or military ID. Only the cardholder or an authorized user may pick up the order.
Does Lowe's offer installation services for their products?
Yes, Lowe's provides installation services for a variety of products including appliances, cabinets, flooring, lighting, doors, generators, and more at their Cicero location.
What languages are supported at Lowe's Home Improvement in Cicero?
The store supports English and Spanish, with in-store translation services available for other languages.
How can I benefit from nearby Minute Key while visiting Lowe's?
Minute Key, located near Lowe's, offers key-making and locksmith services, which can be convenient if you need duplicate keys or lock assistance during your visit to Lowe's.
What dining options are available near Lowe's Cicero for a meal before or after shopping?
Nearby dining options include Jimmy John's and Wendy's, both fast-food restaurants offering quick meals if you want to grab a bite around your Lowe's visit.
Where can I shop for groceries or essentials near Lowe's Home Improvement?
Nearby stores like Price Chopper and Dollar Tree offer groceries, pharmacy items, and convenience products to complement your home improvement shopping trip at Lowe's.