Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8239 Thompson Rd in Cicero, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
271 reviews
5 stars
243
4 stars
9
3 stars
7
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Gretchen and Tyler, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is generally reported as clean, though some reviews noted areas needing improvement, particularly in climate-controlled sections.
Pricing Issues
Several customers expressed dissatisfaction with frequent and significant price increases, leading to frustration and some deciding to leave.
Convenience
Customers appreciated the easy online setup and access to their storage units, highlighting the convenience of the location.
Overall Experience
Many customers reported positive experiences and would recommend the facility, citing the helpful staff and secure environment.
- RSRena Saya4 days ago5.0Excellent service! She took great care of us!
- EMeric millsNov 7, 20255.0Great experience. Very helpful and thorough.
- MCMelba CabreraOct 27, 20255.0Help was awesome quick process explained was great
- BBBOct 7, 20255.0Mary was wonderful. She made the process so easy. The lot has convenient parking spaces-we parked a vehicle. Definitely recommend.
- HLHowie LumSep 22, 20255.0I did everything online and it was the easiest step by step thing I’ve done. Couldn’t of had a better experience
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Youngs, Clay, North Syracuse, Bridgeport, and other areas near Cicero.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Bay Rd and Thompson Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 8239 Thompson Rd, Cicero, NY 13039, USA.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available at Extra Space Storage for storing temperature-sensitive items.
Can I get drive-up access to storage units at Extra Space Storage?
Yes, drive-up access is available, allowing you to park directly in front of your unit for easy loading and unloading.
Does Extra Space Storage provide storage solutions for RVs?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage options for RVs of all sizes with flexible month-to-month leases.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there a manager on-site at Extra Space Storage?
Yes, a resident manager lives on site to assist customers and ensure the facility is secure and well maintained.
Which nearby places can I visit before or after using Extra Space Storage?
Nearby you can visit Willow Rock Brewing Company and Hot House Brewing to relax, or stop by Kinney Drugs for pharmacy and convenience items.
Are there automotive services near Extra Space Storage?
Yes, automotive repair and detailing services such as Ziebart, J & D Auto & Truck Repair, and Do It Right Detailing are nearby for vehicle maintenance.
What convenience options are available near Extra Space Storage?
You can find convenient services nearby like Western Union for money transfers, and Valero for gas and convenience store needs.