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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage Facility
Store your belongings at Extra Space Storage on 53 Brookside Ave in Chester, NY today! Our large selection of storage units, drive up access, drive up units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
304 reviews
5 stars
285
4 stars
10
3 stars2
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jaime, for being friendly, helpful, and professional, making the rental process easy and stress-free.
Cleanliness
The facility is noted for being clean, well-maintained, and secure, with many reviews highlighting the spotless condition of the storage units.
Accessibility
The storage facility is described as easily accessible with wide aisles and convenient loading/unloading options, enhancing the overall customer experience.
Security
Customers feel secure with the facility's gated access, individual unit alarms, and video surveillance, contributing to peace of mind when storing belongings.
Pricing
While many customers found the pricing reasonable and competitive, some noted concerns about frequent rate increases.
- TPTara Perez-Sole2 days ago5.0The staff are out of this world amazing! They are always nice, very attentive and helpful. The facilities itself are very nice and the layout is easy! I’ve been storing with them since 2022 and I can’t say enough great things!! Jamie is a rockstar and Kerri is very helpful always!
- KTKimberly Torres2 days ago5.0I had an excellent experience at this Extra Space Storage location, and I can’t say enough good things about Jaime and the team! From the very beginning, Jaime was extremely helpful, professional, and genuinely looked out for us as customers. She was always very communicative, responsive, and clear, which made the entire process smooth and stress-free. Anytime we had questions or needed something specific, Jaime took the time to explain our options, check availability, and find solutions that actually worked for our situation. We never felt rushed or dismissed — instead, we felt supported and understood. What really stood out was how accommodating and understanding they were when we had special requests or unique needs. Jaime consistently went the extra mile to make sure everything was handled properly and that we felt comfortable with our decisions. It’s rare to find someone who truly prioritizes the customer experience the way they do. If you’re looking for a storage facility with great service, clear communication, and someone who genuinely cares about helping you, I highly recommend this Extra Space Storage location and working with Jaime. It made a big difference for us, and we truly appreciate it.
- YPYoung Shah The ProblemJan 3, 20265.0Great service, very attentive, I recommend them to anyone needing storage in the area…💯🚫🧢
- PDPatrick DarbyJan 3, 20265.0Excellent customer service! Great attitude! A++++
- MZMaria ZenoDec 16, 20255.0I cannot say enough wonderful things about Jaime Lafleur at Extra Space Storage in Chester. From the moment I walked in, she was incredibly helpful, loving, sincere, and genuinely caring. Jaime treated me and my treasured possessions with the utmost respect, as if they were her own. She took the time to listen, explain everything clearly, and made what could have been a stressful experience feel safe and comforting. Her kindness and compassion truly set her apart, and it’s rare to find someone who cares so deeply about both people and their belongings. Extra Space Storage is fortunate to have Jaime—she is truly exceptional.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chester, Goshen, Walton Park, Florida, Monroe, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Academy Ave and Brookside Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Chester, NY?
Extra Space Storage in Chester, NY is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, non-climate controlled units, vehicle storage, RV parking, and more to fit various storage needs.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled units are available to protect sensitive belongings from temperature fluctuations.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, they offer moving and packing supplies such as boxes for purchase both online and at their facility.
Is drive-up access available at the Chester Extra Space Storage location?
Yes, drive-up access is available, making it easier to move large or heavy items in and out of your storage unit.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Chester?
The facility is located at 53 Brookside Ave, near the intersection of Academy Ave and Brookside Ave.
Are there any insurance agencies near Extra Space Storage for convenient access?
Yes, nearby insurance agencies include Mike Cordero - State Farm Agent, Gloria Quinn Independent Insurance Agent, Hagerdon Insurance Agency, Morais Insurance Agency, and Nationwide Insurance: Paul A. Morais, providing convenient options for customers to discuss insurance needs close to the storage facility.
What dining options are near Extra Space Storage in Chester?
Nearby dining includes Magoya, a Japanese sushi restaurant, and Beer World, which serves as both a brewery and restaurant—great spots to visit before or after your storage visit.
How can I access Extra Space Storage using local transit or transportation services?
While there are no specific transit stations listed nearby, transportation services like L P Transportation Inc operate in the area, which can assist with freight and delivery. This may help in coordinating moves to or from the facility.