Location.com logo
Brand Certified

Raymour & Flanigan Furniture and Mattress Store

4.7
(1243 reviews)

Business Details

3770 Union Road, Cheektowaga, NY
14225, United States
(716) 391-5540
https://www.raymourflanigan.com/locations/NY/union-road

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 3770 Union Road in Cheektowaga, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
3770 Union Road, Cheektowaga, NY
14225, United States

Hours

Reviews

4.7
1,243 reviews
5 stars
1,052
4 stars
95
3 stars
33
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales associates, particularly highlighting Tasha, Paula, and David for their exceptional service.

Product Quality

Customers expressed satisfaction with the variety and quality of furniture available, noting that they found great selections at reasonable prices.

Delivery Issues

Several reviews mentioned problems with delivery, including damaged items and poor handling by delivery staff, leading to frustration among customers.

Shopping Experience

Overall, customers reported a positive shopping experience, appreciating the no-pressure sales approach and the attentiveness of staff.
  • MR
    Marupgrade Reaves
    3 days ago
    5.0
    Quick customer service along with a professional greeting when i entered the store on Friday Feb 27, 2026, by Paula Mancini. I told Paula what I saw online and had put in my cart and wanted to see it in person. Paula asked did I have the name of the furniture, I replied yes gave her the name and ahe walked with me right to it and I was awesomely amazed of how beautiful it is in person. So purchase completed and she explain the buy more save more promotion going on and asked my where did I work. My company gives a percentage so I save a little on the purchase made. Very happy and I will go to Raymour and Flanigan again.
  • KS
    Kevin Starr
    5 days ago
    5.0
    Tom K. was a wonderful salesperson. He was patient and helpful, and he didn’t pressure us at any point. He also worked to find any discounts available- saved us money!
  • JR
    JoAnna Rozier
    Feb 24, 2026
    5.0
    In December 2025 I purchased 2 living room items which came within 3 days and were set up so quickly. I loved them so much that I went back February 2026 to get a sectional, bedroom set and office items. Paula was AMAZING. She was patient, knowledgeable and helped me make decisions without being pushy. The President's Day sales were an added touch and I was able to walk away with no money down and zero interest for 1 yr. I cant wait to see my new apartment 🤗
  • SK
    Stephen Keller
    Feb 20, 2026
    5.0
    Shopping for furniture can sometimes feel like a daunting quest—but my experience at Raymour & Flanigan was nothing short of magical! From the moment I walked in, I was greeted by Paula, the most wonderful sales associate you could hope for. With equal parts patience, insight, and genuine warmth, she helped me navigate fabrics, styles, and layouts until we landed on the perfect sofa solution. Paula has an incredible talent for turning “I’m not sure” into “This is exactly it!” The good vibes didn’t stop there. The **customer care dream team—Allisa, Kim, and Cheryl—**were kind, caring, and truly attentive every step of the way. They made sure every question was answered and every detail handled with grace and good humor. It felt less like customer service and more like having a group of friends cheering you on. And then came delivery day—right on time and running like a well-oiled machine! Jason and his delivery team were professional, efficient, and impressively organized. They handled everything with care and precision, making the final step of the process completely stress-free. All in all, Raymour & Flanigan delivered (literally and figuratively) an exceptional experience. If you’re looking for beautiful furniture paired with genuinely wonderful people, this is the place. I couldn’t be happier—and my living room has never been more ready for movie night!
  • CG
    Carolyn Gala
    Feb 9, 2026
    5.0
    Paula Mancini was an exceptional sales associate. Patient, kind, extremely knowledgeable and she saved me money! I had been looking for furniture for a new house for four months and was able to buy everything I needed in under two hours. Ask for Paula, you won’t be sorry!

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 3770 Union Road, Cheektowaga, NY 14225, US.

What are the store hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Raymour & Flanigan Furniture and Mattress Store

Raymour & Flanigan Furniture and Mattress Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: