Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 3770 Union Road in Cheektowaga, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
3770 Union Road, Cheektowaga, NY
14225, United States
Hours
Reviews
4.7
1,212 reviews
5 stars
1,023
4 stars
93
3 stars
33
2 stars17
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the sales staff, particularly highlighting Tasha, Amanda, and David G for their exceptional service.
Product Quality Issues
Several reviews mentioned issues with damaged furniture upon delivery, leading to frustration with the return and customer service process.
Shopping Experience
Overall, customers reported a pleasant shopping experience with no pressure sales tactics, although some noted a lack of follow-up on service requests.
Delivery Concerns
There were mixed reviews regarding the delivery service, with some customers appreciating the professionalism while others reported rushed and careless handling.
- BBBetty P (Betty)Dec 11, 20252.0Dave G a showroom manager was extremely helpful when we went in to get a dinning table and chairs. Especially when we had to change something’s around to get it before Christmas. Our chairs came damaged I put in a service request and found they canceled it. I requested that they take it back I’m fed up the chairs are damaged the table has some weird ink spot we only got this Tuesday haven’t used it for fear of further damage they need come take it back
- CBCharisse byrdNov 20, 20255.0I am always very happy with purchases from all locations. The staff is very polite, attentive and patient.
- JRJ RNov 11, 20251.0Ordered a king size bed & set noticed damaged during unpacking ( cracked headboard, missing hardware & an end broken on night stand). Notification of damaged was made same day, eleven days laters after calling up to thirteen times, leaving multiple messages & stopping at store twice because nothing was being done. Laura the manager with a nonchalant attitude tells me "well one of items (that was cracked) are on back order til maybe mid next month". Then proceeds to have a problem with me saying no, I've been inconvenienced enough & everything needs to be picked up for a return. I WOULD NEVER SHOP THERE OR ANY OF THEIR STORES AGAIN & SUGGEST YOU DO THE SAME
- SSStevenNov 10, 20255.0Tasha Brinson our home furnishing & Sleep Consultant was absolutely fabulous.She took us around the store and showed us every dining room chair and every couch in the store on union road in cheektowaga.She was patient,answered our questions,and i would highly recommend you find her when shopping there.The two delivery guys were great,very good at what they do,took there time setting up.Very patient with the amount of deliveries they had that day.I highly recommend purchasing from Raymour & Flanigan.Thank You Tasha and the delivery guys.
- JBJonine BowdenNov 7, 20254.0Very nice shopping experience
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 3770 Union Road, Cheektowaga, NY 14225, US.
What are the store hours for Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
How can I contact Raymour & Flanigan Furniture and Mattress Store?
You can contact the store by phone at +1 716-391-5540.
What types of furniture and products does Raymour & Flanigan offer?
They offer over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets.
Does Raymour & Flanigan provide assembly services for purchased furniture?
Yes, they offer assembly services for their furniture.
What payment methods are accepted at Raymour & Flanigan Furniture and Mattress Store?
The store accepts debit and credit cards, but does not accept mobile NFC payments.
Can I shop at Raymour & Flanigan both online and in-store?
Yes, you can browse and purchase products either in-store or online through their website.
Which nearby places can I visit to get a meal before or after shopping at Raymour & Flanigan?
Nearby food options include Auntie Anne's pretzels, Arby's sandwich shop, ThaiMeUp Food Truck, Water Lily Cafe, China Express, Taco Bell, Anderson's Frozen Custard, and Holiday Showcase Family Restaurant.
Are there any nearby locations to access banking services near Raymour & Flanigan?
Yes, Citibank ATM is located nearby for convenient banking services.
What nearby stores might be useful for a shopper visiting Raymour & Flanigan?
Nearby retail stores include Sprint Store for mobile phones, Papyrus for cards and stationery, Party City for party supplies and flowers, and clothing stores like Catherines, dressbarn, and Deb Shops.