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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Catskill, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
758 reviews
5 stars
407
4 stars
177
3 stars
77
2 stars
36
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about poor customer service, particularly regarding delivery issues and lack of assistance in certain sections.
Store Condition
The store is generally reported as clean, organized, and well-stocked, contributing to a positive shopping experience for many customers.
Delivery Issues
Numerous reviews highlighted frustrations with the delivery service, including delays, poor communication, and problems with product returns.
Product Availability
Customers frequently noted that Lowe's has a good selection of products and often has what they need, although some experienced issues with stock and pricing.
- MSMichael StanzioneDec 22, 20255.0Cleanest and most well kept Lowes ive been in. Staff is incredibly helpful and polite.
- HRHudson Valley ReviewerDec 1, 20255.0Every time I come to this Lowe’s, I leave impressed. The store is always clean, organized, and fully stocked, which makes shopping so much easier—especially when I’m in a rush or working on a project. What stands out the most is how helpful the staff is. They don’t just point you toward an aisle; they actually walk over, take the time to explain things, and make sure you’re getting exactly what you need. Recently I came in for a home project that I wasn’t completely confident about, and one of the associates took the time to guide me through all the options, compare products, and help me pick the right materials. You can tell the team here takes pride in what they do and truly cares about customers getting the right supplies the first time. Checkout is always fast, whether you’re using self-checkout or a cashier. The outside lumber and garden area is also well maintained and easy to navigate, which is a big plus compared to other stores. Overall, this location is reliable, friendly, and consistent. It’s my go-to spot in the area for tools, materials, and home improvement needs. Highly recommended!
- TLToni lynneNov 15, 20254.0Other than waiting longer than we should, it was fine
- SMSarah MorrisOct 30, 20252.0The lumber section is a mess. Most is not labeled/priced at all or labeled/priced incorrectly. Very frustrating. We would have gone elsewhere if it weren't for the time crunch (only so many daylight hours). We spent over 30 minutes trying to find the correct sheets of plywood, with zero assistance. Not one associate in the entire lumber section. The only helpful employee was Lauri, but she couldn't leave her checkout station, so we brought different sheets of incorrectly labeled plywood to her to scan until we finally found what we were looking for. She called for assistance, but no one came. 10 minutes later we went to the paint section and the gentleman there called to get us some help. Still, no one came. To add insult to injury, the correct plywood was stacked incorrectly, with a piece of skid support wood smashed under the middle of the sheets. This caused the entire stack to bow out. Again, we would have left, but we had to get the plywood and get to work. With the extra time, effort, and nails we used to get those bowed pieces up on the building, we really should have gone somewhere else. We spent over $800 on the worst plywood we've ever seen. And it was entirely preventable if the employees putting away the plywood would have been paying attention to their job. This entire Lowe's trip was a complete disappointment, aside from Lauri, who really did do her best to try to help.
- KMKATE MICHENEROct 25, 20255.0Lowes Always has staffing that can answer our questions. Quick delivery times and good products
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Catskill, NY offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more.
What are the operating hours of Lowe's Home Improvement in Catskill, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you will receive email updates regarding your order.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What installation services does Lowe's provide?
Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, flooring, roofing, fence, and many others.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and offers onsite services, ensuring accessibility for customers with disabilities.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in Catskill?
Nearby you can visit places like the Catskill Commons shopping center, the Pollace's Family Vacation Resort hotel, and dine at Pomodoro's Italian Restaurant. These offer shopping, lodging, and dining options for your convenience.
Are there nearby services such as key and locksmith shops near Lowe's Home Improvement?
Yes, Minute Key, a key and locksmith service, is located nearby, which can be handy for any lock-related services while visiting Lowe's or the area.
Where can I find propane exchange services near Lowe's Home Improvement in Catskill?
Blue Rhino Propane Exchange is located close to Lowe's, offering convenient propane exchange services for your outdoor equipment and grilling needs.