Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
5.0
956 reviews
5 stars
942
4 stars8
3 stars2
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rehan and Nyah received high praise for their exceptional customer service, being described as knowledgeable, patient, and genuinely helpful.
Product Knowledge
Staff demonstrated extensive knowledge about Tempur-Pedic products, helping customers make informed decisions without feeling pressured.
Shopping Experience
Customers reported a pleasant and enjoyable shopping experience, highlighting the welcoming atmosphere and the staff's willingness to assist.
Team Performance
The team, including Rehan, Nyah, and Linda, was frequently mentioned for their collaborative efforts in providing tailored assistance to customers.
- AAaijaz4 days ago5.0I worked with Rehan to find the best pillow to my liking. Not only was he incredibly helpful, but also extremely insightful on the benefits of each individual pillow. I will definitely be returning to this location again!
- BBBrandon & Lena BoodhooJan 4, 20265.0We enjoyed our experience at tempur-pedic! Rehan was absolutely amazing! He took the time to thoroughly explain each Tempur-Pedic mattress and walked us through the differences in a way that was clear, patient, and never overwhelming. He was just as knowledgeable about the pillows and helped us understand which options would work best for our needs. His customer service was outstanding! He was friendly, professional, and genuinely invested in making sure we felt confident in our choices. There was zero pressure, just great guidance and expertise. If you’re shopping for a Tempur-Pedic mattress, ask for Rehan. He truly makes the experience exceptional!
- CKClaude KavanaghDec 24, 20255.0Truman was a true gentleman. He actually went out of his way to provide me with a buy one get one free promotion although it was not available until the 25th. I love this store and his service is impeccable.
- MHMaria B a true heroDec 24, 20255.0Best Customer services by Rehan. This place is not salsy at all. They will never try to sell you on something. Instead they try to help you make better decision and work like a guide and not sales man. Because sales tricks can cloud your judgement vs being helped to make a right decision is a game changer.
- VOVictoria OrtizDec 20, 20255.0Rehan was so knowledgeable and patient! I walked in to purchase a pillow for my daughter. He explained the different options and let me try them. It’s for a gift so I’ll definitely be back with her to purchase. Thank you Rehan!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic Mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames, except for unusual sizes or those not made for the U.S. market. Ensure the mattress is placed on a flat, solid surface with adequate center support if not using a Tempur-Pedic foundation.
How are Tempur-Pedic mattresses delivered?
Most Tempur-Pedic mattresses are delivered with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove delivery or old mattress removal.
What is the difference between Medium and Medium Hybrid Tempur-Pedic mattresses in terms of feel?
Medium Hybrid mattresses include a coil system combined with TEMPUR® Material for pressure relief and support, offering a more responsive feel with a slight softness compared to standard Medium mattresses, which are made entirely of TEMPUR® materials.
Are mattresses available for non-traditional locations like RVs or boats?
Yes, Tempur-Pedic offers customization through an authorized partner for differing shapes and sizes. Having your custom dimensions ready will expedite the ordering process. Contact a Sleep Expert at 888-811-5053 for assistance.
Can I purchase replacement mattress covers at the store?
Yes, replacement covers are available for mattresses with removable covers. You can order covers online for current models or consult a Sleep Guide in-store for older mattress covers or if your model isn't listed.
Where is the Tempur-Pedic Flagship Store located and what are its hours?
The store is located at 233 Glen Cove Road, Carle Place, NY 11514. It is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Does the Tempur-Pedic Flagship Store offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services for your convenience.
What nearby stores and facilities can I visit around the Tempur-Pedic Flagship Store in Carle Place?
Nearby you can find other mattress and furniture stores like Tempur-Pedic USA and The Bedroom Source - Kids & Teen, fitness centers like Lucille Roberts - Westbury and F45 Training, and several dining options such as McDonald's and Smoothie King.
How can I use nearby gyms and sports stores to enhance my shopping experience at the Tempur-Pedic Flagship Store?
You can plan to visit nearby gyms like Lucille Roberts - Westbury or F45 Training for fitness and wellness, and check out nearby sporting goods stores such as Pure Hockey or Cannondale Sports Store Long Island to complement a healthy lifestyle along with better sleep from your Tempur-Pedic mattress.