Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the buying and installation process.
Product Quality
While many reviews highlighted the beauty and quality of the blinds, some customers expressed dissatisfaction with the durability and functionality of the products.
Installation Experience
Most customers reported positive experiences with the installation process, noting that installers were professional and efficient.
Warranty Issues
Several customers raised concerns about the company's warranty policies, particularly regarding replacements and customer service responsiveness.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the overall experience, although there were notable complaints regarding specific incidents.