Brand Certified
Lowe's Home Improvement
4.1(965 reviews)
Certified by Lowe's Home Improvement • Apr 12, 2026
Business Details
5377 W Genesee Street, Camillus, NY
13031, United States
Certified by Lowe's Home Improvement • Apr 12, 2026
(315) 350-2220
Certified by Lowe's Home Improvement • Apr 12, 2026
https://www.lowes.com/store/NY-Camillus/2538
Certified by Lowe's Home Improvement • Apr 12, 2026
About
Certified by Lowe's Home Improvement • Apr 12, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Camillus, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 12, 2026
Hours
Certified by Lowe's Home Improvement • Apr 12, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
965 reviews
5 stars
538
4 stars
207
3 stars
78
2 stars
39
1 star
103
- BFBlake Frateschi1 day ago5.0Employee helen from garden is the absolute sweetest most helpful person I've ever met at a lowes, 10/10 would come back again, lowes really upping their garden game right before summer, good job
- RLRon LuchettiApr 5, 20261.0Very disappointed. Was looking to spend money and was completely frustrated. Two gentlemen answered my questions after I had to approach them, only to find one of them watching a movie on their phone at the desk instead of asking if i needed help. Couldnt even take me to the area they told me an item was. Then, after a verified pricing error, the manager would not honor a commitment by an employee to take care of me. I know the difference folks between an 'as-is' markdown, and a corp markdown. First employee apologized to me and said 'if we make a mistake we honor it, that's our policy'. Manager couldn't even bother to come to the desk to speak to me, wasn't interested in customer satisfaction. Left without spending almost $2,000. Only 1 employee greeted me and committed to my satisfaction, he is to be commended.
- TFTrudy FalterFeb 15, 20265.0I almost always go here for when I am renovating my home. They always seem to have what I need for my house projects. The associates will bring me right to the isle where my product is located and also help me trouble shoot a problem. It is also a good location for my needs,
- MMMark MillerFeb 3, 20262.0No help to be found
- SCShane CameronJan 14, 20265.0Employee James H. was extremely helpful during my visit. I had a list of various materials needed for projects involving electrical, plumbing, and finishing work. First, James helped me find the perfect ceiling fan and provided the proper specifications and materials required for installation, including electrical connectors, switches, 12-gauge wire, and a hanging bracket with the correct weight specification. Next, James assisted me in locating numerous plumbing fittings, such as elbows/tees for the sanitary line, a drain air vent, and the PVC cement/primer to put it all together. He also helped me find the proper shark bite fittings and shutoff valves for supply lines. Along with the necessary removal tool to relocate the fittings in case I make a mistake. (which I did… lol luckily I had the tool!) Finally, James helped me find some finishing touches like outlet/switch covers, as well as a heat vent cover. That helped me button up a few tasks around my personal home. James H. is a phenomenal employee! His attention to detail, patience, and dedication to customer service are unmatched. He showed genuine interest in my needs and made me feel valued. I'm looking forward to returning to Lowe's and hopefully working with James again. Give that man a raise!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Camillus, NY?
You can find a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing essentials, decking materials, grills, lumber, garden equipment, and bathroom storage solutions.
Does the Lowe's store in Camillus offer installation services?
Yes, Lowe's provides various installation services including appliances, blinds, cabinets, countertops, decking, doors, garage doors, HVAC systems, flooring, lighting, roofing, and more.
What are the store hours for Lowe's Home Improvement in Camillus?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM, with some variations on holidays.
Can I pick up my order in-store at Lowe's Camillus?
Yes, Lowe's offers in-store pickup for your convenience. You'll receive an email with pickup instructions once your order is ready.
What payment options are accepted at Lowe's Home Improvement in Camillus?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any special services for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Online purchases can start returns through your Order History, and in-store returns require proof of purchase at the customer service desk.
What are some nearby places customers might visit before or after shopping at Lowe's?
Nearby places include Centro Park-n-Ride for bus transportation, Starbucks for coffee, and Applebee's Grill + Bar for dining options, making it convenient to combine your visit with these locations.
Is there a convenient place to park or use public transit near Lowe's in Camillus?
Yes, the Centro Park-n-Ride bus station is nearby, providing easy public transportation access to Lowe's and the surrounding area.
Are there nearby locations where I can get quick services related to home or personal needs around Lowe's in Camillus?
Minute Key, a locksmith service, and Rite Aid, a convenience store, are both close to Lowe's, offering handy services for customers visiting the area.
How can I stay updated on deals and savings at Lowe's Home Improvement?
You can visit the Lowe's savings page online or use the Lowe's mobile app available on the Apple App Store and Google Play Store to access coupons and special offers.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 12, 2026Yext Knowledge Graph
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