Store your belongings at Extra Space Storage on 104 Bennett Rd in Camillus, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Rob and Renee, for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Customer Service
Overall, customer service is highlighted as excellent, with many reviews noting prompt responses and assistance with inquiries.
Pricing and Promotions
While many customers appreciated the pricing and promotions, there were some concerns regarding billing transparency and unexpected charges.
Facility Issues
A few reviews mentioned maintenance issues, such as broken lights and unit conditions, which affected customer satisfaction.
MC
Melissa Chowder
2 days ago
5.0
Just wanted to give Rob a great big shout out. I had life problems come up as we all do and fell behind on my unit. I went into auction status. Very scary. Rob was extremely helpful in helping me figure out what to do next. He made the whole process stress free as much as he could. I am no longer I’m auction and just wanted to say I appreciate all his help. Would definitely recommend this company to family and friends. I never do reviews but I had to do this one. People need to know how great a person Rob is. Five Stars!
LC
Lezlie Cooper
5 days ago
5.0
Rob was great to work with. He took his time to show me the property, assured me the facility was safe for me to store my belongings and in detail went over the lease with me. He is full of compassion and a pleasure to work with. Great job. Me and my husband are impressed. You don’t see this kind of customer service all the time. Thank you
LL
L
5 days ago
5.0
I have been a customer here for about 10 years with zero issues. The staff have always gone above and beyond to take care of myself and others to ensure that their experience is beyond their expectations. I’ve always felt safe and comfortable knowing my personal property is in good hands. Extremely clean, secure and professional. Again, the staff sets the tone for a terrific establishment by providing the best service. They are accommodating, patient and know how to assist with any questions- happily! Give yourself peace of mind and store your items here, you’ll always be pleased that you did!
LP
Lorissa Plis
Nov 15, 2025
5.0
Rob was incredibly helpful. Excellent customer service
KS
Kevin Seaman
Nov 11, 2025
2.0
Unit and facility is greta, as are the staff. But be prepared for you rent to jack up every 6 mos. Mine went from 145 to 300 in 8 months
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Amboy, Fairmount, Howlett Hil, Westvale, and other areas near Camillus.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Bennett Rd and Knowell Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the hours of operation for Extra Space Storage in Camillus, NY?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers climate-controlled units, non-climate-controlled units, drive-up units, and vehicle storage options including indoor, outdoor, and covered spaces.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage sells a variety of moving and packing supplies both online and at the local facility.
How can I determine the correct size of storage unit for my needs?
Use Extra Space Storage's Storage Unit Size Guide, which helps estimate how much space your boxes and items will require to find the right unit size.
What payment options are accepted at this Extra Space Storage location?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a manager on-site at Extra Space Storage?
Yes, this location has an on-site resident manager to assist customers.
What security features does Extra Space Storage provide?
The facility offers electronic gate access, exceptional security measures, and multiple entrance and exit gates to ensure safety for your belongings.
How can I access Extra Space Storage if I'm visiting nearby Life Storage or The Mixing Bowl?
Extra Space Storage is conveniently located near Life Storage and The Mixing Bowl; you can easily visit these nearby places before or after storing your belongings, enhancing your visit to the area.
Are there food options nearby Extra Space Storage for customers needing a meal during their visit?
Yes, nearby dining options include The Mixing Bowl bakery, Second Chance Diner, Mo's Pit BBQ & The Newport Room, Indian Grill, The Brasserie Bar & Bistro, and Teriyaki Madness, offering a variety of meal choices close to the storage facility.
What nearby services can customers access while visiting Extra Space Storage?
Customers can find automotive services at Pete Kitt's Automotive Sales & Service and A&K Eurowerx, medical care at Surgical Care East and Pediatric Associates, and fitness at Elite Personal Fitness, all near Extra Space Storage for added convenience.