Lovesac

Reviews

• LS

  Lupin Stiles

  6 days ago
  5.0
  China gave me all the information I needed to know about Lovesac, she was super helpful and I hope to get a lovesick in the future
• JR

  JayJay Rojas

  Sep 10, 2025
  5.0
  China is amazing! She didn't rush me out of the store and talked with me another 30 mins past closing! We are definitely getting these come black Friday sale! These couches need to be the new standard.
• PL

  Paul Leaver

  Jul 28, 2025
  5.0
  5-Star Review: Outstanding Experience at Lovesac – Walden Galleria My recent visit to the Lovesac store at the Walden Galleria was truly exceptional, thanks to Ohood, the sales representative who assisted my family and me. From the moment we stepped into the store, Ohood welcomed us with warmth, professionalism, and a genuine passion for what she does. What stood out immediately was how well she knew the Lovesac brand—not just the features and technical specs, but the heart behind it. She spoke about the company with such compassion and understanding, it was clear that she believes in the quality and purpose of the products she represents. Her knowledge went far beyond surface-level facts; she understood how to align the brand’s values and offerings with the unique needs of our family. Ohood took the time to walk us through every available option for customizing our dream couch. She explained the different insert types, cover materials, and configurations with clarity and patience, making sure we felt confident and informed throughout the process. More importantly, she truly listened. Every note we made, every preference we shared—she remembered and thoughtfully incorporated into her recommendations. Her attention to detail and ability to connect on a personal level made the experience feel far more like working with a designer than just a sales associate. She made what could have been an overwhelming decision feel enjoyable and exciting. The result is a customized couch that reflects both our style and functional needs—and we couldn’t be happier. It’s rare to encounter someone in retail who is both highly knowledgeable and deeply compassionate, but Ohood embodies both traits effortlessly. She turned our visit into a memorable experience and represented the Lovesac brand in the best possible light. Highly recommend visiting this location—and asking for Ohood if you want truly personalized, thoughtful service.
• BY

  Barb Yox

  Jun 8, 2022
  5.0
  We ordered Lovesac pieces to make the perfect sectional for the space we have. It's amazing! We got the brown velvet covers and they do show the cat hair but they're so easy to clean. The hidden storage inside is so helpful and it's really sturdy and built to last.

Frequently Asked Questions About Lovesac