Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 290 Ellicott St in Buffalo, NY today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, covered loading bay, deliveries accepted, elevator access, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
456 reviews
5 stars
417
4 stars
19
3 stars4
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Kazi and Melissa, received high praise for their helpfulness, professionalism, and friendliness.
Cleanliness
The storage facility is consistently described as clean, well-maintained, and secure.
Access Issues
Several customers reported problems with accessing their units due to inconsistent office hours and staffing shortages.
Pricing Concerns
Some reviews mentioned significant rent increases, leading to dissatisfaction among long-term customers.
Overall Experience
While many customers had positive experiences, there were notable complaints regarding pest issues and access difficulties.
- LOlyrty osu!2 days ago5.0Kazi was simply amazing never had better customer service and support definitely recommend to friends and family very clean and safe!!
- MCMarco C4 days ago5.0Kazi, very helpful and great communication 💯 👍
- JSJaylin Sanchez5 days ago5.0Kazi is excellent in customer support
- OOOlu OduyemiNov 1, 20255.0Very helpful staff, from an easy check in experience to Kazi helping watch my stuff. Very clean and convenient!
- ZZzaheer ziaOct 23, 20255.0The storage space is clean, well-organized, and the staff are very helpful. Highly recommend! Kazi helped me a lot.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Buffalo area, including Downtown, Allentown, Sloan, Larkinville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Ellicott St and E Mohawk St.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is near Lafayette Square and Buffalo's Mohawk Place.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the office hours of Extra Space Storage on weekdays?
The office is open Monday through Friday from 9:30 AM to 6:00 PM.
Are the storage facility gates accessible outside of office hours?
Yes, gate access is available daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled units?
Yes, many units at Extra Space Storage offer climate control for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
Where is Extra Space Storage located in Buffalo, NY?
It is located at 290 Ellicott St, Buffalo, NY 14203, near the intersection of Ellicott St and E Mohawk St.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager at Extra Space Storage for assistance?
Yes, Extra Space Storage has an on-site resident manager available to assist customers.
What nearby entertainment venues can customers visit before or after storing items at Extra Space Storage?
Customers can enjoy nearby venues like Buffalo's Mohawk Place, Electric Avenue Cafe, and Il Mulino for dining and entertainment.
Are there alternative storage facilities near Extra Space Storage?
Yes, Life Storage is a nearby storage facility customer can consider in the Buffalo area.
What local amenities near Extra Space Storage can provide additional services?
Nearby amenities include Five Points Framing for arts and crafts needs and Jaycutzz at Il Mulino for barber and beauty services.