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Store your belongings at Extra Space Storage on 312 3rd Ave in Brooklyn, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,309 reviews
5 stars
1,263
4 stars
21
3 stars4
2 stars6
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jermaine, Kiosha, and Ashley, received high praise for their helpfulness, friendliness, and professionalism, creating a welcoming environment for customers.
Cleanliness
The facility is frequently described as clean and well-maintained, although some reviews mention issues with maintenance and cleanliness in certain areas.
Accessibility
Customers appreciated the ease of access to storage units, including features like mobile app access and available flatbed carts for moving items.
Maintenance Issues
Several customers reported ongoing maintenance problems, such as broken lights and cleanliness issues in hallways, indicating a need for better management attention.
Pricing Concerns
Some customers expressed dissatisfaction with sudden rent increases and perceived lack of transparency regarding pricing policies.
- JKJon KempffNov 13, 20255.0I have always been extremely hesitant about having a storage unit because I felt that they were overpriced. After speaking with Jermaine about obtaining a storage unit, I was convinced that this was the best move and felt comfortable committing to obtaining a unit. Jermaine is extremely knowledgeable, kind and straightforward which made me feel comfortable to commit. If you are looking for a storage unit, use this location and ask for him!
- NHNydia H.Nov 11, 20255.0Leea gave Awesome Customer Service and Support. Prices are very reasonable for the space. She listens and cares about her customers.
- TLTiffany LawrenceNov 10, 20255.0I went in to inquire about pricing and the space available. Leea M. helped me and showed me around the spaces. She asked questions about the things Im looking to store to help me determine the best unit available. To be honest, I was dreading this process, having terrible past experiences with "shopping around" but she made the process absolutely seamless and dare I say....PLEASANT! Leea M. was able to show me how your prices compare to other storage units which definitely helped with my decision making. I definitely will be back to sign my lease for the unit!
- DSdavid sellsNov 4, 20255.0Jermaine customer service was great went above and beyond. Thank you so much.
- FDFrank DeeOct 29, 20255.0Stopped in for pricing , A lady Leeavhelped me I drove her crazy ! She was great answered everything, if she didn't kno info , she followed up with and got me answers I needed .. ty leea and extra solace team !
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Brooklyn residents near Gowanus, Red Hook, and Brooklyn Heights.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Carroll St and 3rd Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the regular access hours for Extra Space Storage in Brooklyn?
Extra Space Storage is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sunday.
Are Extra Space Storage facilities open on major holidays?
Extra Space Storage is closed on 11/27/2025, 12/25/2025, 01/01/2026, and 07/04/2026.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of unit types including drive-up access units, climate-controlled units, and non-climate-controlled units, suitable for general storage, vehicle storage, and more.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many Extra Space Storage facilities offer climate-controlled storage units as an option for storing temperature-sensitive items.
Can I store my car or RV at Extra Space Storage?
Yes, Extra Space Storage provides indoor, outdoor, and covered vehicle storage including options for cars, RVs, and campers.
What payment options are accepted at Extra Space Storage?
Accepted payment options include American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
Where is Extra Space Storage located in Brooklyn?
It is located at 312 3rd Ave, Brooklyn, NY 11215, near the intersection of Carroll St and 3rd Ave.
What nearby places can I visit before or after storing my belongings at Extra Space Storage?
You can visit nearby places such as Dirty Precious (a cocktail bar), Brooklyn Roots Veterinary Hospital for pet care, or enjoy a meal at Baba's Pierogies, a nearby Eastern European restaurant.
Is there a convenient way to reach Extra Space Storage using bike rentals?
Yes, there is a Citi Bike Station nearby, allowing easy bike rental access to Extra Space Storage and the surrounding area.
Are there services nearby that can help with moving or packing when using Extra Space Storage?
Yes, Brownstone Movers is a nearby moving service, and Extra Space Storage itself offers moving and packing supplies, plus boxes to assist your move.