Store your belongings at Extra Space Storage on 155 Empire Blvd in Brooklyn, NY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Shavon received numerous accolades for her exceptional customer service, being described as friendly, helpful, and knowledgeable.
Cleanliness
The facility is generally reported as clean and well-maintained, contributing to a positive customer experience.
Staff Responsiveness
Customers appreciated the staff's attentiveness and willingness to assist, particularly highlighting Dwayne and Shavon's efforts.
Pest Issues
There are serious concerns regarding a rat infestation in some units, leading to negative experiences and dissatisfaction with management's response.
Pricing Concerns
Customers expressed frustration over frequent rent increases and issues with the management's handling of complaints.
NK
Nana Kumi
1 day ago
5.0
Dwayne was very helpful in explaining my options for storage, and answering all my questions
BM
Bernard Menner
2 days ago
5.0
I just recently left this place and Dwayne the representative gave me an innovative experience. Just want to say thank you for making the process extremely easy for me. Please give this man a promotion.
PR
Peter Rylander
Nov 14, 2025
5.0
Shavon was fantastic! She went above and beyond helped me get my stuff stored quickly. I was in a rush and her help made the whole process that much easier. Clean storage space aswell, definitely recommend
TD
TC Darnell
Nov 9, 2025
5.0
I have 3 words
Shavon
Lee
Dwayne
I have rented from Eztra Space Storage over the years. In fact I am a customer in another state. By far this five star team has gone ABOVE AND BEYOND to assist me while traveling.
If you are looking for a top tier customer care team book your storage HERE!
TODAY!
THANK YOU THANK YOU....did I say THANK YOU?
LC
Lee-Anna Commissiong
Nov 2, 2025
5.0
Shavon was very helpful. I had no prior knowledge of using a storage unit which made me nervous but she explained everything well. She made the process way less stressful. She’s the best.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Brooklyn residents near Crown Heights, Prospect Leffert Gardens, Brownsville, Bedford-Stuyvesant, Clinton Hill, Park Slope, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Empire Blvd and Bedford Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the operating hours of Extra Space Storage in Brooklyn?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 4:00 PM.
Where is Extra Space Storage located in Brooklyn?
Extra Space Storage is located at 155 Empire Blvd, Brooklyn, NY 11225, at the corner of Empire Blvd and Bedford Ave.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature sensitive items, alongside standard units without climate control.
What types of payment are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies both online and at the local facility.
What security features does Extra Space Storage provide?
The facility features electronic gate access, exceptional security, a manager living on site, and multiple entrance/exit gates to ensure your belongings are well protected.
What nearby places can I visit when I come to Extra Space Storage?
Nearby places include Burger King for a quick meal, LeProtocole.ma for beauty and spa services, and Chipotle Mexican Grill for Mexican cuisine, perfect spots to visit before or after your storage needs.
Is there convenient vehicle rental nearby Extra Space Storage?
Yes, Enterprise Rent-A-Car and Leasing Direct are nearby for car and truck rentals, which can be useful for moving your belongings to or from the storage facility.
Are there any services nearby that can assist with home or business security?
M&D Locksmith And Security is nearby offering locksmith and home security services, which could be beneficial if you need extra security solutions for your storage unit or property.
Does Extra Space Storage offer business storage solutions?
Yes, Extra Space Storage provides business-friendly storage options for materials, equipment, vehicles, and inventory, with some locations offering additional business features like delivery acceptance and office space.