Store your belongings at Extra Space Storage on 12015 Flatlands Ave in Brooklyn, NY today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, RV parking, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Marshall, Stacy, and Shaneequa for their professionalism and helpfulness.
Cleanliness
Customers consistently noted the facility's cleanliness and well-maintained environment, contributing to a positive overall experience.
Smooth Process
Many reviews mentioned the ease and smoothness of the rental process, with staff providing clear guidance and support throughout.
Staff Friendliness
The friendliness and approachability of the staff were frequently mentioned, making customers feel welcomed and valued.
Recommendations
A significant number of customers expressed their willingness to recommend the facility to friends and family, indicating high satisfaction.
MD
Melissa Dacosta
2 days ago
5.0
I had an amazing experience with Marshall. His customer service was top-notch, and he went above and beyond to ensure I was satisfied. He was very helpful and efficient
DT
Desiree Thompson
6 days ago
5.0
Marshall and Sha-Neequa provided excellent customer service. It was a pleasure to receive efficient and respectful service. I highly recommend using this storage site.
TA
trudie andrews
Nov 12, 2025
5.0
Neequa was a great help with my experience. She was very pleasant and gave me excellent customer service as well as feedback would highly recommend her. Thank you again Neequa
TF
Tashonna Frazier
Nov 12, 2025
5.0
My experience was great everyone was great far as help I will continue shopping at this store
MG
mia graham
Nov 7, 2025
5.0
I would like to recommend Stacy for your go to customer representative. She is very professional and takes time to answer all your questions. She's also friendly and has good vibes!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Brooklyn residents near East New York, Brownsville, Canarsie, Starrett City, East Flatbush, Lindenwood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Flatlands Avenue & Louisiana Avenue.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours for Extra Space Storage on weekdays?
Extra Space Storage is open from 8:00 AM to 7:00 PM Monday through Saturday.
Are the gate access hours different from office hours at Extra Space Storage?
Yes, gate hours are from 8:00 AM to 7:00 PM Monday to Saturday and 10:00 AM to 4:00 PM on Sunday, which may differ from office hours.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items at Extra Space Storage.
Can I store my RV or boat at Extra Space Storage?
Yes, Extra Space Storage offers outdoor, covered, and indoor storage solutions for RVs and boats of all sizes with flexible month-to-month leases.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Brooklyn?
Extra Space Storage is located at 12015 Flatlands Ave, Brooklyn, NY 11207, at the corner of Flatlands Avenue and Louisiana Avenue.
Are moving and packing supplies available at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase both online and at the facility.
What are some nearby places to Extra Space Storage where I can eat?
Nearby dining options include Sarku Japan, Baskin-Robbins, Wingstop, Hot Bagels, IHOP, and Long John Silver's, which you might visit before or after stopping by Extra Space Storage.
Are there nearby recreational or activity spots near Extra Space Storage?
Yes, nearby you can find the 5 Diamonds baseball field and Breukelen Ballfields park for sports and outdoor activities.
Which nearby stores might be useful if I need packing materials or equipment near Extra Space Storage?
Gross Kobrick (fabric store), Brooklyn Flea Bargain (flea market with vintage items), and Reiss Wholesale Hardware can be convenient for supplies related to packing or storage.