Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1301 Avenue M in Brooklyn, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered loading bay, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
807 reviews
5 stars
742
4 stars9
3 stars6
2 stars3
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Grace, Milana, and Eglon, for their helpfulness, professionalism, and friendly demeanor.
Facility Issues
Several reviews highlighted problems with security, including reports of theft and inadequate response from management.
Pricing Concerns
Customers expressed dissatisfaction with sudden price increases and unclear promotional rates, leading to frustration.
Cleanliness
While some reviews noted the facility was clean, others reported issues with cleanliness and maintenance, including dead birds in the parking area.
- SKSargis Khalatyan1 day ago5.0Jessica was very helpful with my transfer
- SCSava ChumakDec 22, 20255.0Amazing team, lost our key, Grace, Troy and Jessica are amazing team and were very helpful
- JBJherriann BDec 20, 20255.0Troy was very helpful and polite,he has a wonderful personality. I will definitely be back!
- BGBrianna GibbsDec 20, 20255.0I dealt with the Troy last week and he was exceptionally great great customer service 5 stars for Troy
- GZGleb ZakharikovDec 15, 20255.0Jessica was excellent — she really helped me with my question. A professional. Great experience.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Brooklyn area, including the areas of Midwood, Madison, Mapleton, Homecrest, and more
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E 13th St and Avenue M.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 4:00 PM. Gate hours are 10:00 AM to 4:00 PM on Sunday and 8:00 AM to 7:00 PM Monday through Saturday.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units, including drive-up access units and climate-controlled units to accommodate temperature-sensitive items.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies, including boxes, both online and at local facilities for purchase.
Where is Extra Space Storage located in Brooklyn?
Extra Space Storage is located at 1301 Avenue M, Brooklyn, NY 11230, near the intersection of E 13th St and Avenue M.
Can I make reservations online for a storage unit at Extra Space Storage?
Yes, you can reserve your storage unit online through their website for convenience and to take advantage of current promotions.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa for payments.
Are there any nearby banks to Extra Space Storage for convenient transactions?
Yes, Dime Community Bank, Webster Bank, and Investors Bank - Avenue M - Brooklyn are nearby, providing convenient options for banking needs before or after your storage visit.
What dining options are near Extra Space Storage?
Nearby restaurants include Focaccia Pizza, a kosher pizza restaurant, and Say Bagel and Cheese, a kosher bakery and bagel shop for a quick meal or snack.
Are there any nearby places to shop near Extra Space Storage?
Yes, The Yellow Door offers flowers, gifts, and jewelry, while Bencraft Hatters and Le Beautiful offer clothing and hat shopping nearby.
How can nearby parking locations assist customers visiting Extra Space Storage?
Ohel Garage provides parking nearby, making it easier for customers who drive to access Extra Space Storage and manage their storage needs conveniently.