Extra Space Storage

4.9
2252 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1320 37th St in Brooklyn, NY today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, military discount, wide drive isles, commercial tenants, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1320 37th St, Brooklyn, NY
11218, United States

Hours

Reviews

4.9
2,252 reviews
5 stars
2,177
4 stars
35
3 stars
4
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers consistently praised Jay and Jeannie for their exceptional helpfulness and customer service.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Smooth Process

Many reviews highlighted the ease and efficiency of the rental process, making it a stress-free experience for customers.

Professionalism

Staff members were frequently described as professional, friendly, and knowledgeable, enhancing customer satisfaction.
  • AA
    Ashley Arellano
    2 days ago
    5.0
    Just now went to speak with representative Jay at the office! Amazing person, helped me out, answered all my questions, showed my storage spot twice to remember the location. Discussed all the things included & that I have access to! Super efficient and easy. Thanks Jay for your guidance!
  • MM
    Mike
    4 days ago
    5.0
    Great storage and amazing professional service. Assistant store manager Jeannie does a fantastic helpful job .thanks Jeannie you are the best.
  • SS
    Shaki Sutton
    Dec 30, 2025
    5.0
    Jay was amazing with her sales process and made it quick and easy to get the lease agreement completed! She’s also very informative about protecting my items and guiding through the process to get the right space for my needs!
  • SL
    Shmuly Lichtman
    Dec 21, 2025
    5.0
    Was my first time renting a storage unit, and the process was so smooth, easy, quick, and much more affordable than I thought! If you’re looking for a place to store your items, look nowhere else! This place is the best. Super clean, super friendly staff, and great environment to store your stuff.
  • KD
    Kiss Dora
    Dec 20, 2025
    1.0
    We pay a quite high monthly fee for our storage unit, so basic accessibility should not be an issue. Unfortunately, that was not the case. ( not the first time ) Both the employee and the manager chose to park their cars inside the loading area, which is meant for paying customers. When I asked the employee (Mike) to move his car so I could load/unload, he told me to park outside instead — “just like everyone else I told to.” This is unacceptable. Customers should not be inconvenienced because staff are using the loading zone for personal parking. The response was rude, dismissive, and completely unprofessional. Do better, Mike. And do better, Extra Space Storage.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.