Store your belongings at Extra Space Storage on 2727 Knapp St in Brooklyn, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, especially Justine and Carlos, received high praise for their exceptional customer service, friendliness, and helpfulness.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with recent price increases, feeling they were unfair and sudden after moving in.
Accessibility
The location is noted for being easily accessible, with convenient logistics for customers.
Overall Experience
Many customers reported a seamless and positive experience, recommending the facility to others.
NB
Nataliia Bozhovska
1 day ago
5.0
Great experience, fast and easy!
JB
James B
Nov 15, 2025
5.0
Justine was so helpful and attentive. She answered all of my questions and explained everything clearly and thoroughly, showed me around and taught me how to navigate everything simply. She’s great and the place itself is clean and well kept! Excited to have a new storage unit. Thanks Justine and team!
DW
D. Willis
Oct 31, 2025
5.0
Facility is always clean. Staff is friendly and super helpful. Justine is absolutely amazing.
DA
David Abrahmov
Oct 24, 2025
5.0
I can only praise the staff in this place always kind and helpful, especially the wonderful Justine Ramirez she is top notch this one goes all the way to the top. Cheers i appreciate the experience well done.
MM
MARIA MONTALVO
Oct 13, 2025
1.0
Sad to say my rate went up, it went up 50% in only two months after getting the unit. Just enough time so you get settled in. I realize it would be going up but not so soon. a year or even 6 months would have seem fair. Even though I was very happy to have a unit there I now am faced with what I can do with my things, when I got the increase I called the office and they say its based on market value, the best they could do is a reduce rate by $20.All the employees are wonderful, but I will have to find other options.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Brooklyn near Sheepshead Bay, Manhattan Beach, and Gerritsen Beach.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Knapp St and Voorhies Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in Brooklyn?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled storage units for items that require temperature-sensitive protection, as well as standard units without climate control.
Can I access drive-up storage units at Extra Space Storage?
Yes, Extra Space Storage provides drive-up storage units that allow you to pull your vehicle directly up to your unit, making it easier to move large or heavy items.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa for payments.
Are moving and packing supplies available for purchase at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and locally at their facilities for purchase.
Where is Extra Space Storage located in Brooklyn?
Extra Space Storage is located at 2727 Knapp St in Brooklyn, NY, near the intersection of Knapp St and Voorhies Ave.
How can nearby transit and businesses help when visiting Extra Space Storage?
Nearby places like Metro Self Storage offer alternative storage solutions, and convenience stores like 7-Eleven or Sunoco gas station can assist with quick errands; you can also visit EXIT 9 Restaurant & Bar or Dunkin Donuts before or after your storage visit for refreshments.
What recreational spots are close to Extra Space Storage in Brooklyn?
The Brooklyn Yacht Club Inc and the Sheepshead Bay Movie Theater are nearby, providing options for leisure activities before or after your storage appointment.
Are there any local schools near Extra Space Storage?
Yes, nearby educational institutions include Kids Academy NY, Brooklyn Film Academy, and Brooklyn Amity School, which might be helpful if you need storage while attending or visiting these schools.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online at https://www.extraspace.com/storage/facilities/us/new_york/brooklyn/6550, where you may also find current discounts like up to 40% off when you rent online.