Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 160 John St in Brooklyn, NY today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, military discount, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,917 reviews
5 stars
1,809
4 stars
38
3 stars18
2 stars13
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Randy and Q, received high praise for their helpfulness, professionalism, and attentiveness, making the rental process smooth and stress-free.
Facility Condition
The facility is generally described as clean and secure, although there are concerns about water damage and mold affecting some units.
Staff Recognition
Multiple reviews highlight specific staff members, especially Randy and Britney, for their exceptional service and positive attitudes.
Accessibility Issues
Some customers reported issues with elevators being out of service, which affected their experience.
Pricing Concerns
There are mentions of frequent price increases without corresponding improvements in service, leading to customer dissatisfaction.
- JFJoe FerrickNov 14, 20255.0The sign-up and move-in process was great. Randy was a real pro!
- SVSr. Joshua VazquezNov 14, 20255.0Randy took care me. Would recommend to family.
- INIndia NixNov 10, 20255.0He’s wonderful! Very helpful to get us moved in
- NANico ArmandoNov 4, 20255.0Great experience , he helped me out tremendously. Only want to deal with him from now on
- MWM. WagnerNov 1, 20255.0Amazing move in. Randy and Q made my day. New to the area the space is perfect.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Brooklyn residents near Vinegar Hill, DUMBO, Brooklyn Heights, Fort Greene, Williamsburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of John St and Hudson Ave.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open Monday to Saturday from 8:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled units for added protection of your belongings.
Where is Extra Space Storage located?
Extra Space Storage is located at 160 John St, Brooklyn, NY 11201.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes, available online and at the facility.
Are moving carts or dollies provided at Extra Space Storage?
Many facilities provide push carts for transporting belongings. Please ask the facility manager for assistance if you need one.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there any nearby attractions or amenities that customers can visit before or after their storage visit?
Yes, customers can visit nearby spots such as Cafe Gitane for coffee, Brooklyn Bred for pizza, and the Vinegar Hill House restaurant nearby.
What transportation options are near Extra Space Storage to help customers reach the facility?
There is a Citi Bike Station nearby for bike rentals, providing a convenient way to access Extra Space Storage.
Are there any nearby recreational or fitness facilities close to Extra Space Storage?
Yes, Bridge Pilates studio and BK Yoga Club gym are located nearby, great options for customers to visit around their storage needs.
Who can I contact for assistance or inquiries at Extra Space Storage?
You can reach Extra Space Storage by phone at +1 718-596-7867 or email at fac8879@extraspace.com for any questions or reservations.