Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness throughout the purchasing and installation process.
Installation Issues
Several reviews mentioned problems with installation, including delays, incorrect measurements, and lack of communication regarding scheduling.
Product Quality
While many customers were satisfied with the appearance and functionality of the blinds, there were complaints about quality issues, including fraying and sizing problems.
Timeliness
Customers expressed frustration over long wait times for product delivery and installation, with some orders taking significantly longer than promised.