Raymour & Flanigan Furniture and Mattress Store

Reviews

• OK

  OUSMANE A KEITA

  2 days ago
  5.0
  Dioris Espinal, we have the best services in this place that we never imagined, this guy was amazing. Thanks Dioris for all.!! And Velinersa Ortiz, manager and Stephanie De Los Santos. Great team.
• AG

  Arturo Gonzalez

  Apr 14, 2026
  5.0
  The store is organized and clean. The saleswoman who attended to me, Genycis was so kind, professional and well informed about the furniture, she knows everything about the products.
• CR

  Cosme Rodriguez

  Apr 12, 2026
  5.0
  Great service upon arrival! Dioris took care of us with great professionalism and detailed knowledge of his showroom when visiting to buy our now queen size mattress. Thanks you Dioris for a great experience in our purchase
• DD

  Daniel D

  Apr 7, 2026
  5.0
  Johan Holguin was great, he was extremely patient with my wife and i as we took over an hour trying to decide what best matched our budget and was the perfect fit for our home , Johan was excellent at explaining the difference in quality/Styles and getting us the best bang for our buck. Thank you Johan for all your help, Will recommend him to my family and friends.
• LN

  Lorenys Nazario

  Mar 28, 2026
  1.0
  I purchased the Felicia sofa from Raymour & Flanigan about a year ago and added the Platinum Protection Plan thinking it would actually protect my purchase. Unfortunately, that was not the case. Within a year, the couch started sinking badly in the middle. You can clearly feel the support system failing, and it’s uncomfortable to sit on. When a technician came out, he confirmed the issue while sitting on it, but the final report was labeled as “wear and tear,” so the claim was denied. What’s even more frustrating is that these cushions are not removable or adjustable, so there is no way to fix or restuff them. Once the support gives out, that’s it. The protection plan did not cover this issue at all. I was only refunded about $35–$39 for the plan, which does not come close to resolving the actual problem. I would strongly recommend carefully reviewing what these protection plans actually cover before purchasing. In my experience, it did not provide the protection I expected for normal use within such a short time.

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