Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 245 W Fordham Rd in Bronx, NY today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
3,452 reviews
5 stars
3,342
4 stars
71
3 stars11
2 stars5
1 star23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Kenni, Philip, and Sherly, received high praise for their friendliness, professionalism, and willingness to assist customers.
Staff Knowledge
Customers appreciated the staff's knowledge and ability to answer questions thoroughly, making the storage process smooth and stress-free.
Cleanliness and Organization
The facility was noted for being clean and well-organized, contributing to a positive customer experience.
Efficiency
Many reviews highlighted the quick and efficient service provided during the registration and setup process.
Overall Experience
Customers reported a consistently positive experience, recommending the facility to others and expressing satisfaction with their interactions.
- CWCasha Wates1 day ago5.0I made a reservation online then went to the facility next day. Philip C Jr greeted me in a very professional manner and was super helpful. The facility was clean but Philip’s positive attitude really sealed the deal for me.
- MAMichael Aponte4 days ago5.0If I could give them a 10, I would. Let me tell you something about Extra Space Storage..these folks don’t just run a storage facility, they run a masterclass in customer service. From the moment I walked through those doors, it felt like I wasn’t just a customer… I was taken care of. The team is professional, patient, and genuinely helpful in a way you don’t see often anymore. The prices? Amazing. Fair, transparent, and absolutely worth every penny for the peace of mind you get. The storage units? Clean, spacious, and secure.. exactly what you pray for when you’re trusting a place with your belongings. I’ve had storage before, but none of them came close to this level of service. This is easily the best experience I’ve ever had. Trust me, if you’re looking for a place where you’re treated right and your things are kept safe, stop searching this is the one. Extra Space Storage, y’all earned this review.
- WPWarrior PrincessNov 12, 20255.0Philip was great, very informative and helpful. Walked us through the step by step process and was very friendly and kind throughout. Good service, decent price. Highly recommend.
- TWTiffany WilliamsNov 9, 20255.0I recently moved back to NY from out of state, and Kenni made the entire process of reserving a storage unit feel easy and stress-free. Moving can be overwhelming, but his patience, professionalism, and kindness truly put me at ease. Everyone I spoke with was very nice, but Kenni was the one who stayed with me through the whole process and helped me get everything finalized. He took the time to answer all my questions, explained everything clearly, and made sure I chose the right unit for my needs. His attention to detail and willingness to help made a huge difference during a busy and stressful time. Thank you, Kenni! You’re amazing at what you do, and I really appreciate your support! Highly recommend!
- DRDali RealNov 6, 20255.0The staff was very patient and informative; answered my many questions with grace and an eager-to-help attitude. This Bronx location is where I will go for all my storage needs!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents near West Bronx.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Fordham University and Lehman College.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage on weekdays?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM and on Sunday from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units for temperature-sensitive items.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available for purchase online and at the local facility.
What payment options are accepted at Extra Space Storage?
Accepted payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager available to assist with your storage needs.
Are moving carts or dollies available to use at Extra Space Storage?
Nearly all Extra Space Storage facilities with indoor storage offer push carts or dollies; you can request assistance from the facility manager if needed.
How can nearby Fordham University and Lehman College students benefit from Extra Space Storage's location?
Students from Fordham University and Lehman College can conveniently use Extra Space Storage to securely store their belongings during breaks or while transitioning between housing.
What nearby transit options can help customers reach Extra Space Storage?
Customers can use the University Heights train station nearby for easy public transit access to Extra Space Storage located on 245 W Fordham Rd in the Bronx.
Are there nearby amenities or services around Extra Space Storage to visit before or after storing items?
Yes, customers can enjoy nearby places such as Salsa Con Fuego for dining and Leemon Car Wash for auto detailing when visiting the storage facility.
What local services near Extra Space Storage might be useful for customers during their visit?
Nearby services include Western Union for money transfers and the UPS Access Point for courier and delivery services, which can be helpful when managing belongings.