Brand Certified
Extra Space Storage
4.9(1729 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
3450 Baychester Ave, Bronx, NY
10475, United States
Certified by Extra Space Storage • Mar 01, 2026
(347) 493-0040
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/new_york/bronx/1000000406/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3450 Baychester Ave in Bronx, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,729 reviews
5 stars
1,626
4 stars
51
3 stars18
2 stars12
1 star22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jorge and Crystal, for their helpfulness, professionalism, and friendly demeanor.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive overall experience.
Accessibility Issues
Some customers expressed frustration regarding access hours, specifically that the facility closed earlier than advertised, leading to disappointment.
Pricing Concerns
A few reviews mentioned dissatisfaction with sudden price increases for storage units, indicating a need for better communication regarding pricing.
- SRStephany Reyes2 days ago5.0I can’t say enough good things about my experience with this storage company—especially Alex! Moving and finding secure storage can be stressful, but Alex made everything so easy and comfortable. He took the time to answer all my questions, walked me through the unit options, and made sure I chose a space that fit my budget and needs perfectly. The facility is spotless, well-lit, and feels very safe, which is incredibly important to me. I’ve been able to access my things anytime without worry. Alex’s professionalism and kindness truly set this place apart. I highly recommend this company to anyone looking for friendly service and peace of mind, especially other women who value trust and security
- JRJordan Rollieson2 days ago5.0I had an excellent experience with this storage company. The facility is clean, secure, and easy to access, and the prices are very reasonable. I especially want to mention Alex, who went above and beyond to answer all my questions and make the process smooth from start to finish. His professionalism and friendly attitude made a stressful situation much easier. I highly recommend this place and will definitely use them again
- LELovely Elle2 days ago5.0Alex was such a delightful person to work with. My sister and I drive to NY all the way from CT to change some contractual details, none the less what we expected to be a hiccup in this process was actually met with excellent customer service & understanding. Thank you to him genuinely, he made our trip alot easier. I mean the guy went above & beyond. Really helped 2 sisters & their father out. Blessings
- JMJenesis Miranda2 days ago5.0Alex is the real deal! He made our experience at Extra Storage so smooth. We had to upgrade our unit, transfer a bunch of stuff and he helped us all through the process. Super knowledgeable and a dope guy! Great customer service, will continue to use Extra Storage because of his help!
- DRDestinee RiosFeb 16, 20261.0Started off good but how am I paying $98 to be bumped up to $180 without a warning when I signed up for it. TOTAL SCAM AND UNACCEPTABLE. A small storage unit and im paying close to $200? Then for them to let me know the increasing will not be stopping... so im going to have the same size unit and pay he same as someone who has the biggest unit?????????? ABSOLUTLEY NOT.... LOOK ELSE WHERE BUT EXTRA SPACE STORAGE
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of surrounding areas, including Williamsbridge, Laconia, Baychester, and Co-op City
What is the closest intersection to Extra Space Storage?
Extra Space Storage is found right where Baychester Ave turns into Thomas E Brown Ave near the corner of Boston Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the operating hours of Extra Space Storage?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sundays from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available at Extra Space Storage for temperature-sensitive items.
Can I access my storage unit any time during the day?
Gate hours are from 8:00 AM to 7:00 PM Monday through Saturday, and 10:00 AM to 4:00 PM on Sundays, allowing access to your storage unit during those times.
Does Extra Space Storage provide drive-up access for their storage units?
Yes, drive-up access is available, making it easier to move large or heavy items directly to your unit.
Are moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are offered for purchase online and at the facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 3450 Baychester Ave, Bronx, NY 10475.
What payment options does Extra Space Storage accept?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What nearby public transportation or landmarks can help me find Extra Space Storage?
Extra Space Storage is near the intersection where Baychester Ave turns into Thomas E Brown Ave close to Boston Rd, making it easy to find using local landmarks.
Are there any nearby places to eat or relax after visiting Extra Space Storage?
Yes, nearby you can visit Jamex Sports Bar for food and drinks or the Original Dumpling Shop for Caribbean cuisine.
Where can I get financial services or currency exchange near Extra Space Storage?
Financial services like Payomatic and Western Union are conveniently located close to Extra Space Storage for your needs.
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