Extra Space Storage

4.9
1766 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1725 W Farms Rd in Bronx, NY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, electricity available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1725 W Farms Rd, Bronx, NY
10460, United States

Hours

Reviews

4.9
1,766 reviews
5 stars
1,651
4 stars
54
3 stars
24
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Jarred, Krystal, and Clare, received high praise for their helpfulness, professionalism, and friendliness, making the rental process smooth and pleasant.

Facility Quality

Customers appreciated the cleanliness, climate control, and security features of the storage facility, contributing to a positive overall experience.

Pricing Issues

Some customers expressed dissatisfaction with frequent rent increases and lack of communication regarding price changes, leading to frustration and complaints.

Staff Attitude

While many reviews highlighted the staff's positive attitude and willingness to assist, there were isolated reports of unprofessional behavior from some employees.
  • TS
    Tatiana Sanchez
    Nov 16, 2025
    5.0
    Claire was amazing from over the phone to in person she answered everything i needed answered. Thank you Claire for your pleasant service.
  • JP
    James Paul
    Nov 13, 2025
    5.0
    Krystal is so nice , she helped me with downloading the app and showing me to my unit. Great 👍
  • RC
    Rich Cofield
    Nov 11, 2025
    5.0
    Shout-out to the staff here at West farms they are so resourceful the professionalism they have is through the roof love them to pieces I'll miss y'all
  • AO
    A Ortiz
    Nov 7, 2025
    5.0
    Krystal was a delight to engage with. She answered all my questions and showed my two units with different attributes. I’ll be speaking to my husband and discussing which one we would go with. Definitely recommend and will be back.
  • JP
    Jasmin Parrilla
    Nov 7, 2025
    5.0
    Great place with excellent customer service from Krystal and her team. For someone with a busy lifestyle like mine, the process was fast and effortless. Thank you for your outstanding work. I had an amazing experience!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.