Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 2165 Jerome Ave in Bronx, NY today! Our large selection of storage units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, lifts available, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
2,735 reviews
5 stars
2,626
4 stars
54
3 stars19
2 stars12
1 star24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Marisol, Jay, and Jerome, for their exceptional service, attentiveness, and professionalism.
Cleanliness
The facility is noted for being clean and well-maintained, contributing to a positive customer experience.
Helpful Staff
Many reviews highlighted the staff's willingness to assist with detailed explanations and support throughout the rental process.
Positive Atmosphere
Customers felt welcomed and comfortable, often mentioning the friendly demeanor of the staff, which enhanced their overall experience.
Recommendations
Numerous customers expressed their intent to recommend the service to others, indicating high satisfaction levels.
- MCMaria Carrasquillo2 days ago5.0My husband had a storage here , we spoke with Marisol about leaving the unit she took every effort in getting us affordable rates but unfortunately it was way over our budget. She’s great at customer service and has a great personality. If you ever visit this location work with her .
- RWRosaline Wells3 days ago5.0Jahan was super helpful and made the move in extra easy. He was caring and if you need space he will make it happen. He works with integrity. I recommend to all
- EPEdsel D. PenaNov 15, 20255.0Marisol was gracious enough to let me up and get some stuff last minute even after the elevators were closed. Not only did she take care of me, but also of another patron that needed a last second assist. She’s the best!
- OROmayra RodriguezNov 15, 20255.0I had an amazing experience today thanks to Marisol at the storage company. From the moment I walked in, she was warm, welcoming, and completely professional. She took the time to answer every question I had, explained the process clearly, and made sure I understood all my options. What stood out the most was her patience and genuine desire to help. She made the entire experience smooth, stress-free, and surprisingly enjoyable. If you’re looking for great service, ask for Marisol—you’ll be in good hands. Highly recommend!
- CJCharles JNov 11, 20255.0Jay was extremely helpful and professional. He took the time to answer all my questions with patience and genuine kindness. The facility is clean, secure, and in a very convenient location. I highly recommend this Extra Space Storage. Ask for Jay if you want great service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Bronx residents near Fordham Heights, University Heights, West Bronx, Morris Heights, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Jerome Ave and E 181st St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Fordham University.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage during the week?
Extra Space Storage is open Monday through Friday from 9:30 AM to 7:00 PM.
What are the weekend hours for Extra Space Storage?
On Saturdays, Extra Space Storage is open from 8:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 4:00 PM.
Are there any holiday closures at Extra Space Storage?
Yes, the facility is closed on the following holidays: November 27, 2025; December 25, 2025; January 1, 2026; and July 4, 2026.
Where is Extra Space Storage located?
Extra Space Storage is located at 2165 Jerome Ave, Bronx, NY 10453.
What types of storage units and services are offered at Extra Space Storage?
The facility offers a large selection of self storage units including non-climate controlled units, drive-up access, elevator access, and on-site resident manager support. Moving and packing supplies, boxes, and package placement services are also available.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website reservation link or contact them directly for assistance.
Is Extra Space Storage accessible for individuals with disabilities?
Yes, the facility is ADA compliant with covered drive aisles, covered loading bays, lifts, and elevator access.
Are there any nearby places of interest around Extra Space Storage?
Nearby places include Bellissima Beauty Studio for hair salon services, Morena Restaurant for Mexican cuisine and bar, and Fordham University, which is close to the facility.
How can nearby places like Morena Restaurant and Bellissima Beauty Studio enhance my visit to Extra Space Storage?
You can enjoy a meal or relax at Morena Restaurant before or after your storage visit, and visit Bellissima Beauty Studio for a hair salon appointment nearby, making your trip more convenient and enjoyable.
What automotive services are available near Extra Space Storage?
Nearby automotive services include Plus One Auto Repair Corp., Jerome Auto Service, AutoZone, J D Auto Glass & tires, and Power Auto Sound, helpful if you need vehicle maintenance while accessing your storage unit.