Brand Certified
Lowe's Home Improvement
4.0(1485 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
300 Owens Road, Brockport, NY
14420, United States
Certified by Lowe's Home Improvement • May 03, 2026
(585) 395-6100
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/NY-Brockport/2434
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Brockport, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,485 reviews
5 stars
782
4 stars
352
3 stars
133
2 stars
69
1 star
149
- AMAshley McClellanApr 27, 20261.0I tried calling to make sure you had a specific item in store. The AI prompt said you did and I wanted to make sure a person could double check to have it in their hands because I live farther away. I was ready to pay for it over the phone if they did. I was told by the girl who picked up the phone that they were out. I said that they need to update the inventory for the AI prompt because it said they had it. I was nice about how I said it. She didn't let me finish asking my second question as to if they could help me figure out if another store had it. She just hung up and never said "is there anything else you need help with" or even "goodbye". So I tried calling back not happy but still being very nice, I asked to speak to the manager. I said please , I was pleasant. The same girl picked up and says "sure" and when I asked for her name, she wouldn't give it to me and hung up on me yet again pretending to transfer me. So, I called back again asking for a different department just to get ahold of the manager where I am still on hold after 30 minutes of waiting. You need to go over phone etiquette with your employees.
- THTanya HundleyApr 20, 20262.0Don't expect them to load your mulch as they say they do. Have been there 4 times and only once did they load and I had to go ask.
- SGShelly GlossApr 19, 20262.0You are forced to do self checkout as it is the only way to purchase things in this location. We had to wait to get to the checkout area because two employees were chitchatting in the isle and we couldn’t get around them. The front isle was so full of tables with things for sale on them that it was difficult to get through with a regular cart let alone the cart with lumber that we also had. Not impressed whit our trip there yesterday.
- MRMichael RohozenApr 3, 20265.0Picked up an online order from a locker box. Walked in, scanned the barcode. Locker door opened and there it was! EASY
- DMD MarrMar 28, 20262.0There has been an issue EVERY time I've placed orders here. Delays, lost orders, etc.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Brockport, NY?
You can find a wide range of products, including appliances, bathroom supplies, building supplies, flooring, garden tools, hand tools, hardware, lighting, lumber, paint, patio furniture, power tools, and more.
What are the store hours for Lowe's Home Improvement in Brockport, NY?
The store is open Monday through Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Does Lowe's in Brockport offer delivery and in-store pickup services?
Yes, Lowe's offers both delivery and in-store pickup services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates are sent if there are any changes to your order status.
What payment methods are accepted at Lowe's Home Improvement in Brockport?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Which brands are available at Lowe's Home Improvement?
Available brands include GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Kohler, Weber, and many more trusted brands.
Are there any special services offered by Lowe's in Brockport?
Yes, Lowe's offers installation services for appliances, flooring, doors, windows, lighting, and more, along with free delivery, free haul away, free shipping, easy returns, and exchanges.
What nearby places can help me find propane exchanges around Lowe's?
Blue Rhino Propane Exchange is located nearby, providing propane supply services which can be useful for your outdoor grilling or heating needs after shopping at Lowe's.
Are there storage facilities near Lowe's in Brockport?
Yes, Owens Road Self Storage is close by, offering self-storage solutions which might be helpful if you're working on home projects or need extra space for materials purchased at Lowe's.
What other building supply stores are near Lowe's Home Improvement?
Nearby building supply stores include Lakeside Roofing & Siding Materials, Inc., Lakeside Building Products, Zales Lawn and Landscaping, and Reynolds Plumbing, which can complement your shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 03, 2026Yext Knowledge Graph
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