Extra Space Storage

4.8
353 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1639 Route 22 in Brewster, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, kiosk, vehicles are allowed in drive-up units, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1639 Route 22, Brewster, NY
10509, United States

Hours

Reviews

4.8
353 reviews
5 stars
327
4 stars
11
3 stars
3
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the manager Javon for his exceptional service.

Facility Condition

The storage facility is noted for being clean and well-maintained, with some customers appreciating the climate-controlled units.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent and significant rent increases, leading to feelings of being misled about pricing.

Management Issues

Some customers reported issues with management, including miscommunication and unresolved complaints, particularly regarding unit access and mold problems.
  • RL
    Robert De Lucia
    Dec 8, 2025
    5.0
    Great experience Very friendly Customer service inside this location is hands-down one of the best I’ve ever experienced
  • RD
    Randall Davis
    Nov 24, 2025
    1.0
    This place is absolutely ridiculous. I have had three units between the Brewster and New Milford locations. I am paying $380 each for 10x20s. (Infuriating to see what 10x20s are going for now) I have had leaks in the roof that weren't addressed for weeks. I have had rats eat at furniture. I have even had my own locks cut off and had management put different ones on and been unable to get into my own unit because they made a 'mistake'. I can go on and on about mismanagement, neglect, feeling like I am getting ripped off completely. I am in the situation I am in unfortunately with parents losing their jobs so I am holding all their stuff while they get back on their feet but I feel like I am trapped with this place. I would not recommend renting here. Avoid if possible. I pray for the day I can stop paying these people.
  • IJ
    Ian Jobe
    Nov 16, 2025
    5.0
    I transferred my unit with Erin at the Brewster location and it was a very smooth transition. Erin was very friendly and polite with a great personality.
  • GG
    Gary
    Nov 10, 2025
    4.0
    The staff are very friendly and I had a good experience using the facility, but make sure you look through the contract. I was offered my initial rate for only the first 3 months then after that it almost doubled and after the first year they almost doubled it again. It would be nice if they notified you that the rates will just continue to go up for the same amount of storage space.
  • LS
    Linda Sperry
    Nov 7, 2025
    5.0
    Extra Space Storage is a very good deal. They have a wide variety of space sizes, including the one I chose, that's 10 feet wide and 5 feet deep. It's so easy to access what you've stored! The prices are about half of other storage businesses. Only downside is that sometimes the building the unit is in does not have a transport dolly available.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.