Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Binghamton, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,571 reviews
5 stars
821
4 stars
424
3 stars
163
2 stars
56
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unhelpful.
Product Availability
Customers appreciated the wide variety of products available, but there were complaints about stock issues and incorrect inventory information.
Store Cleanliness
The store is generally noted to be clean and well-organized, although there were specific complaints about unsanitary conditions in the bathrooms.
Checkout Experience
Many customers expressed frustration with the self-checkout system and the lack of traditional cashiers, leading to long wait times.
Delivery Issues
Several reviews highlighted problems with delivery services, including rudeness from delivery personnel and issues with order fulfillment.
- JKJulia K3 days ago5.0Being a new home owner, I’ve had to make many trips to this Lowe’s and i can safely say this location has the friendliest staff members. At every visit there are no less than 3 people who ask me if I need assistance, the people who work here will smile at you as you pass them by, they do not ever seem to be annoyed with a question and do not make you feel rushed. Even the person assigned to the self checkout area is so helpful and kind. I really like going here, they always have what i need, and everyone seems to be happy to help.
- PRPatrick RadicchiNov 1, 20255.0This lowes has great employees, especially the paint guy Owen he is so helpful and he is always so quick with getting all the paints ready and mixed and is very friendly
- LJLeslie JoscelynOct 18, 20251.0I came in to return a defective item today and found the young lady (Kaci or Kasi) at the customer service desk to be incredibly rude and whiney. I was actually returning a SimpleHuman trash can that I purchased on 10/4/25 and was already broken after normal use. These trash cans are quite pricey so, of course, I am going to return it after only getting exactly 2-weeks worth of use out of it. The young lady (Kaci or Kasi) at the customer service desk, rudely said, "Ew, there's liquid in the bottom of it." I politely explained that it was just water and that I had scrubbed it this morning so as not to return anything dirty or gross. Her next comment was, "Well, I need a receipt." I told her I had my card and she should be able to look it up that way. Then she said quite rudely, "Well, I need an Item # for the trash can." So I told her to look it up on her computer which I know she can do because I have worked at Lowe's before so am very familiar with the process. Instead, she got out the Zebra and attempted to look it up on that device, but it was obvious she didn't try very hard. Then she told me I'll have to go get another one off the shelf for her to scan. Instead of being rude and inconveniencing the customer, try calling the seasonal department and asking them for the Item # or just doing your job and looking it up on your computer like so many other good employees do. But I wasn't about to argue with the bratty snot so I went and ripped the label off the shelving unit and brought it to her. I also looked the product up on my smart phone with the Lowe's app, something she could have very easily done but refused to. I brought this information back to her and showed her. She was still very rude as she returned the product and handed me my receipt. Never have I been treated so horribly by a retail store employee. If you hate your job that much, then quit.
- JLJ LYNN2Oct 13, 20252.0Was there on Monday about 12 pm buying plumbing supplies.. Older lady at self checkout was very rude when asking her if they had bags, which they did not.
- CWCory WrightOct 4, 20255.0Ray from appliances helped us out so much! We came in for a new fridge and he took the time to go through different options with us and ultimately found us a great deal! We were very satisfied with the service he provided us and he deserves recognition for it! Thanks Ray we really appreciate you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Binghamton, NY?
You can find appliances, bathroom supplies, building materials, outdoor equipment, tools, flooring, paint, patio furniture, plumbing essentials, and more at Lowe's Binghamton store.
What are the operating hours for Lowe's Home Improvement in Binghamton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Binghamton offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided when your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns made via Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's in Binghamton?
Yes, Lowe's offers a variety of installation services such as appliance installation, cabinetry, flooring, lighting, and more to help with your home projects.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What nearby amenities can I visit before or after shopping at Lowe's in Binghamton?
Nearby you can visit amenities such as Dunkin' for coffee and donuts, Burger King for a meal, and 7 Brew Coffee. There is also Weis Markets for groceries and Staples for office supplies.
Is there a gas station near Lowe's Home Improvement in Binghamton?
Yes, Sunoco Gas Station is located near Lowe's, making it convenient to fuel your vehicle when visiting the store.
Are there any medical or health services close to Lowe's in Binghamton?
Nearby health-related services include Frank Eder, MD, Emily Chao, MD, and Ryan Little, FNP, providing convenient access to medical care around Lowe's store.