Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Binghamton, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,578 reviews
5 stars
826
4 stars
424
3 stars
163
2 stars
56
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Ray and Ethan who provided exceptional service.
Product Availability
Many customers noted that the store generally has a good inventory and is likely to have what they need, although there were some complaints about specific items being out of stock.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff and poor customer service in certain instances, particularly at the customer service desk.
Store Condition
The store was generally described as clean and well-organized, but there were complaints about the condition of the bathrooms and issues with self-checkout availability.
- STSam Thomas4 days ago1.0If I could give zero stars I would!! 2nd time at this store having a problem with the prices, and the cashier harry accusing me of "having something in my pocket" which happened to be my vape which obv they dont even sell. MIND YOU WE JUST SPENT ALMOST 400$ $2300 the previous time !! We were charged 3 times the correct amount on the shelf. the manager Cindy came up being an absolute rude snotty ignorant human being ( and that's being nice). I work retail as well and don't get me wrong customers in binghamton especially act entitled. We were very decent with them and the kid who did the return was clearly the only kind decent human being in the entire store and you could tell he was embarrassed with the treatment we received. I will never return to this location, honestly probably never rk any lowes location! This company should probably send their employees through a customer service class because these folks are just down right ignorant and rude!! If you dont want to honor prices do your job and put the correct pricing up! Instead of walking around doing absolutely nothing! Absolutely disgusting excuse for retail workers and you make us all look bad!!
- CBchristy benacquistoDec 29, 20255.0Best customer service at a hardware store in the Binghamton area.
- MKMeyer KDec 4, 20251.0We bought new hardwood to get new floors and the people came out to install it and said that ALL the flooring was bad. So a year-long project never to be finished. Not a good experience.
- TRTimothy “Mad Dog” RileyDec 3, 20255.0I’ve been to and ordered from the Lowe’s in Binghamton, NY a few times lately, and every single associate I’ve talked to has been polite, patient, and actually seemed happy to help — which is rare these days! Just today Jonette helped me over the phone and One young lady helped me the other day, and of course now that I’m writing this, I can’t remember her name… but she was also fantastic. Everyone there has treated me with respect and made my shopping easy. Thanks to the whole team for the great customer service — even the ones whose names my brain forgets two minutes later!
- JKJulia KNov 20, 20255.0Being a new home owner, I’ve had to make many trips to this Lowe’s and i can safely say this location has the friendliest staff members. At every visit there are no less than 3 people who ask me if I need assistance, the people who work here will smile at you as you pass them by, they do not ever seem to be annoyed with a question and do not make you feel rushed. Even the person assigned to the self checkout area is so helpful and kind. I really like going here, they always have what i need, and everyone seems to be happy to help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Binghamton, NY?
You can find appliances, bathroom supplies, building materials, outdoor equipment, tools, flooring, paint, patio furniture, plumbing essentials, and more at Lowe's Binghamton store.
What are the operating hours for Lowe's Home Improvement in Binghamton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Binghamton offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided when your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns made via Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's in Binghamton?
Yes, Lowe's offers a variety of installation services such as appliance installation, cabinetry, flooring, lighting, and more to help with your home projects.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What nearby amenities can I visit before or after shopping at Lowe's in Binghamton?
Nearby you can visit amenities such as Dunkin' for coffee and donuts, Burger King for a meal, and 7 Brew Coffee. There is also Weis Markets for groceries and Staples for office supplies.
Is there a gas station near Lowe's Home Improvement in Binghamton?
Yes, Sunoco Gas Station is located near Lowe's, making it convenient to fuel your vehicle when visiting the store.
Are there any medical or health services close to Lowe's in Binghamton?
Nearby health-related services include Frank Eder, MD, Emily Chao, MD, and Ryan Little, FNP, providing convenient access to medical care around Lowe's store.