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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Bedford Hills?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays. However, gate access is available daily from 6:00 AM to 9:00 PM.
Are there restrictions on items I can store at US Storage Centers?
Yes, you may not store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility if you have questions about specific items.
What documentation is required to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers must provide additional information.
How can I make payments for my storage unit rental?
Payments can be made in person, online, by phone, or via mail. Automatic payment signup is also available. Accepted forms include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do I need to sign a long-term lease at this storage facility?
No, rentals are on a month-to-month basis with no long-term obligations.
Does US Storage Centers offer moving supplies and locks?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience. Customers may also bring their own compatible locks.
Can I reserve a storage unit online without immediate payment?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve online at the facility's website.
What nearby self-storage options are available around US Storage Centers?
Nearby alternatives include Bedford Self Storage, Katonah Mini-Storage, and Westchester Self Storage. You may compare facilities and locations to find the best fit for your needs.
Are there any nearby retail stores I can visit before or after my visit to US Storage Centers?
Yes, nearby retail stores include SEPHORA at Kohl's, Kohl's department store, and Vision World eyewear. These locations provide convenient shopping options around your storage visit.
What local services and attractions are near US Storage Centers that I might want to explore?
You can enjoy nearby fitness centers such as Saw Mill Club, wellness services like Quantum Healing & Wellness, and dining at Sinapi's Pizza Rustica. These offer great opportunities to visit before or after using the storage facility.