Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bay Shore, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,685 reviews
5 stars
947
4 stars
396
3 stars
129
2 stars
58
1 star
155
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently noted that the store is clean and organized.
Staff Availability
Many reviews mentioned difficulty in finding staff, although some employees were praised for being helpful when located.
Customer Service Issues
Several customers reported poor experiences with customer service, including unhelpful staff and issues with order fulfillment.
Product Selection
The store has a wide selection of products, but some customers expressed disappointment with specific items being out of stock or of poor quality.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences with helpful staff and enjoyable shopping visits.
- TKTT kyraNov 12, 20255.0Nice! So friendly.
- AAAudrey Miranda (Audz)Oct 22, 20254.0Nice store Clean and organized on their products
- EAEugene AmanOct 21, 20255.0Best homemade ice cream many people go there to get their delectable products, too many to list
- JPJerrod PittsOct 15, 20254.0The store is very clean an organized. The staff is courteous when you can find them. I waited 12 minutes before an employee walked by and then he had to get someone else. If I didn't need a key to get my item, I would've been in and out. I do appreciate the Veterans discount. I will be returning here.
- SGS GOct 7, 20251.0Horrible location go to home Depot places order was told was ready for pickup even got a reminder after day 2 to pick my order up. Went to location 2 days after order was told was cancelled because not in stock. But I was told was ready for pickup. Called corporate they where going to honor the sale price as the called location was told the items where not in stock the problem I was looking at them multiple of them on the sales floor . Employee couldn't even take time to check as I was standing by the items as on hold and no one walked over to check. So they are either lazy or just living because they don't want to be bothered . I was going to move over to flex tools but this is horrible guess I'll stick with Milwaukee and home Depot . Employees where very rude and could care less about solving my issue,I can see why they work at Lowe's . Horrible experience and rude representatives go to HD and get proper service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Bay Shore offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, home décor, outdoor equipment, plumbing supplies, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Bay Shore?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours for major holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History, and in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, decks, doors, flooring, lighting, smart home devices, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places to check out when visiting Lowe's in Bay Shore?
Nearby places include the Gardiner Manor Mall for shopping, Anthony Casamento Park Baseball Field for recreation, and Blue Rhino Propane Exchange for propane needs, which customers might visit before or after shopping at Lowe's.
Can I find banking services near Lowe's Home Improvement?
Yes, nearby banking options include Bank of America, Chase Bank, Bethpage Federal Credit Union, and ATMs for your financial needs while shopping in the area.
Are there nearby courier or shipping services to Lowe's Home Improvement?
Yes, UPS Access Point locations are near Lowe's, providing convenient courier and shipping services for customers in the area.