Brand Certified
Lowe's Home Improvement
4.2(1887 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
800 Sunrise Highway, Bay Shore, NY
11706, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(631) 954-9001
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NY-Bay-Shore/1709
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Bay Shore, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,887 reviews
5 stars
1,088
4 stars
417
3 stars
144
2 stars
70
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.
Store Organization
The store is generally noted for being clean and well-organized, making it easier for customers to find what they need.
Staff Availability
Customers frequently mention difficulty in locating staff when assistance is needed, suggesting a need for more employees on the floor.
Delivery and Installation Issues
Several reviews highlight significant problems with delivery and installation services, leading to customer frustration and dissatisfaction.
Product Availability
While many customers appreciate the variety of products available, there are complaints about stock issues and the inability to fulfill online orders correctly.
- AВіталій Міхеєв1 day ago2.0If you plan to come here for delivery, be prepared — not for work, but for survival. A large company accepts large shipments, yet fails to prepare even the most basic conditions for drivers. Snow, scattered materials, and complete disorganization turn maneuvering into a challenge rather than a routine task. The entire area is covered in ice, untouched and untreated, creating unnecessary risk and danger. Instead of efficiency, you will test your patience and nerves simply trying to do your job. And if you need a restroom, be ready for a long journey — apparently, basic respect for drivers is not part of the welcome here.
- HHHeather HennesseyFeb 14, 20265.0Alex M was so friendly, helpful and efficient! Thank you again!
- MAMaryann AJan 22, 20265.0Theresa in appliance is the best. She exemplifies what a 5 star employee is. Anyone I know at work or in the community knows that she truly cares about her customers and has such extended knowledge of the products she represents. She should be commended. My family and I will always use Theresa for any of our appliance needs.
- CSCAS&ARSC SmileJan 16, 20265.0Erik and Marie were fantastic and I left there scheduling an appointment for measurements thanks you so much for wonderful customer service!
- SSShantèDec 26, 20252.0I asked a Loews employee (thing 1) where were the shovels and thing 1 told me they had NONE and that I should order it from Amazon. Also asked for ice melt and thing 1 told me it was outside through the garden doors and I went there but of course it wasn’t there. Mind you, while walking towards the garden area I saw someone with a shovel in hand down the aisle against the wall, went to that area lo and behold, plenty of shovels. Loews has some horrible employees, yes plural because another employee (thing 2) was next to thing 1 and did not intervene the stupidity. God is good, I got my shovel😉
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Bay Shore offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, home décor, outdoor equipment, plumbing supplies, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Bay Shore?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours for major holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History, and in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, decks, doors, flooring, lighting, smart home devices, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places to check out when visiting Lowe's in Bay Shore?
Nearby places include the Gardiner Manor Mall for shopping, Anthony Casamento Park Baseball Field for recreation, and Blue Rhino Propane Exchange for propane needs, which customers might visit before or after shopping at Lowe's.
Can I find banking services near Lowe's Home Improvement?
Yes, nearby banking options include Bank of America, Chase Bank, Bethpage Federal Credit Union, and ATMs for your financial needs while shopping in the area.
Are there nearby courier or shipping services to Lowe's Home Improvement?
Yes, UPS Access Point locations are near Lowe's, providing convenient courier and shipping services for customers in the area.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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