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Extra Space Storage
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Extra Space Storage

4.8
(202 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 225 Howells Rd in Bay Shore, NY today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, security access to your floor only, heated loading bay, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
225 Howells Rd, Bay Shore, NY
11706, United States

Hours

Reviews

4.8
202 reviews
5 stars
191
4 stars
4
3 stars
0
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Manny and Will, received high praise for being helpful, professional, and attentive throughout the rental process.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Customers appreciated the quick and straightforward sign-up and move-in process, often highlighting the efficiency of the staff.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases after renting, indicating a need for clearer communication regarding pricing policies.
  • BC
    Brianna Corcoran
    Feb 16, 2026
    5.0
    Manny was amazing and very helping with finding the fight storage unit for my parents and I. He made everything the whole process very easy and seamless and I would highly recommend coming to this specific location. Units and building are very clean and safe.
  • TL
    Tech Specialist Solutions LLC
    Feb 10, 2026
    5.0
    Manny was amazing he answered every question i had including going the extra mile on mesureing things for me over the phone. really made my experience and smooth transition to make the right move. He needs a raise he was very knowledge and patient. Thank You so much.
  • AM
    Anna McCarthy
    Feb 6, 2026
    1.0
    This review reflects our family’s personal experience. Following a burglary with vandalism of a large unit with many stollen belongings, we are left wanting more reassurance about how security and situations like this are handled. Experiences like this are incredibly violating - we have a new baby in the family and it was incredibly upsetting to see all our boxes cut open and with baby items and clothes all over the floor and damaged. While others may have different experiences, ours have raised enough concern that we would strongly recommend exploring other storage companies.
  • LM
    Leigh McCarthy
    Feb 6, 2026
    1.0
    TERRIBLE experience. Unit had lock cut, vandalized and burglarized with valuable and personal belongings taken just 2 weeks after renting. Management showed minimal concern, and corporate response was completely unhelpful. For a place that markets itself as secure, this was extremely disappointing. Until they make serious security improvements, I would strongly recommend looking elsewhere.
  • ZM
    Zachary Milligan
    Feb 6, 2026
    1.0
    Multiple units broken into on the night of 2/4/26. Our units lock was cut, our stuff ransacked and approximately $6k worth of stuff was stolen less than two weeks after moving in. Extra Space will direct you to file an insurance claim and absolve themselves of all responsibility. Recommend you get your own insurance that covers full replacement cost, their provided insurance only covers assessed value which means they’ll only give you the depreciated value of your belongings. Included pictures of our unit before and after the break in.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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