I needed new filters for my vacuum cleaner. I had tried stores and they did not stock them. I ordered twice online and got the wrong thing, twice. The first place Bob tried, they ended up being on back order with no availability date. The second place, they could get them but it would take two weeks. I'm happy he tried multiple locations. He's definitely my go-to-guy.
MC
Margaret S. Cook
Aug 22, 2025
1.0
Unprofessional, inefficient. Dropped off shampooer with prommise from I wner to call with an estimate within 48 hrs. Given invoice sheet without name of store or phone number for future contact.
Week past, I called to see why I had no estimate. This time, told I'd have one within 24 hrs., 5 days later, I still had heard nothing. Decided to just pick up machine and take it elsewhere. On arrival to the store, I was given bill: no estimate, no agreement for repairs. When challenged why, I was not given apology for delay or failure to discuss repair, was only given excuses about not being able to keep up with the work.
Obviously knows nothing about running a business or customer service. Avoid this shop.
AJ
Abha Jain
Jul 20, 2025
5.0
This is a wonderful local business, who is very good at repairing the vacuums, I have used him several times when my vacuum(Dyson) got plugged, he knows them inside out and repairs them well! Don’t be scared if the shop looks closed or dirty, it’s just him cleaning the vacuums!! Not fancy, but gets the job done!
RP
Richard Puccio
Feb 20, 2024
5.0
The man knows his business 💯
He can actually fix things!!!
You have a problem with your vacuum cleaner he's your man.
Vac Shop is located at 329 Ellicott St, Batavia, NY 14020, United States.
What are the regular business hours for Vac Shop?
Vac Shop is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I contact Vac Shop by phone?
You can reach Vac Shop by calling +1 585-343-7754.
What types of payment does Vac Shop accept?
Vac Shop accepts cash payments only.
What services does Vac Shop offer?
Vac Shop operates as a Vacuum Cleaner Store and Vacuum Cleaner Repair Shop.
What languages are spoken at Vac Shop?
Vac Shop provides services in English.
Are there any nearby places to visit after shopping at Vac Shop?
Yes, customers can visit nearby places such as Glow Nutrition for smoothies, Angry Charlie's Smokehouse & BBQ for a meal, or the Historic Vacuum Cleaner District for a local landmark experience.
Can I combine a visit to Vac Shop with a stop at local real estate services?
Absolutely, Vac Shop is near several real estate agencies including Optimum Realty Service, Keller Williams Realty WNY, and Sabrina McGinnis Realtor, making it convenient for customers managing home purchases or sales.
Are there any beauty salons close to Vac Shop for a salon appointment after shopping?
Yes, nearby beauty salons include Glitz -N- Glamour Salon, Head Games, Royals Barber Shop, Lena - Bella Beauty Salon, and Revival, perfect for a beauty or spa visit following your stop at Vac Shop.
Is Vac Shop located in a customer-friendly timezone and can I call to inquire?
Vac Shop operates in the America/New_York timezone and encourages customers to call today for inquiries.