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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Auburn, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,029 reviews
5 stars
535
4 stars
266
3 stars
91
2 stars
39
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers praised helpful staff while others reported rude or unresponsive employees.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with stock levels and online inventory discrepancies.
Delivery Issues
Numerous complaints about delayed or problematic deliveries, leading to frustration among customers.
Store Experience
The store environment received positive remarks for cleanliness and organization, though some found it difficult to navigate.
Pricing
Customers noted competitive pricing on many items, but some felt certain products were overpriced.
- MHMarcus HorningJan 2, 20263.0Nice place everything is good except the lumber is often warped pretty bad
- MCMark CohenDec 20, 20251.0Considering Pella windows with Lowes installation? Run...AWAY! My recent experience was disappointing on several levels and I do not recommend either Pella Impervia windows nor Lowes installation in this combination,
- JMJohn MelchiorDec 18, 20255.0Great customer service and support each time I visit. They have what I need in stock allowing me to get my home repairs done.
- MWMike WejkoDec 8, 20255.0Great low prices on washing machines right now.
- KTKeith TitusDec 4, 20251.0Potentially the worst delivery I’ve ever had. Ordered an oven in store. They said it would be at my house and it shows up 2 weeks late. The driver calls and says he’s 10 minutes away after being 6 hours late for the delivery. Gets to the top of my driveway and just drives away without calling. After calling an hour later he sends a text saying he wouldn’t drive down the driveway to deliver a STOVE. I love the Lowe’s staff in person at the auburn location and this is in no way a reflection of them but I will NEVER order another thing if it is not in the store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Auburn, NY?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, lawn and garden equipment, kitchen and bathroom remodeling products, and more.
What are the store hours for Lowe's Home Improvement in Auburn?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary, with some days closed.
Does Lowe's in Auburn offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services for customer convenience.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, Weber, and many more.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What payment methods are accepted at Lowe's Home Improvement in Auburn?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there services for installation and assembly available at Lowe's?
Yes, Lowe's offers a variety of installation and assembly services including appliances, flooring, doors, windows, decking, lighting, and more.
How can nearby stores like Walmart Auburn benefit my visit to Lowe's?
After shopping for your home improvement needs at Lowe's, you can visit nearby Walmart Auburn for groceries, pharmacy services, or mobile phone needs, making it convenient to run multiple errands in one trip.
Are there any nearby financial services that can assist me with large purchases at Lowe's?
Yes, Generations Bank and AmeriCU Credit Union are nearby and can assist with financial services, including loans and banking needs for your home improvement projects.
What nearby services can I use for propane exchange and key replacement after shopping at Lowe's?
Blue Rhino Propane Exchange offers propane refills nearby, and Minute Key provides locksmith and key replacement services, both convenient for customers visiting Lowe's.