Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Amsterdam, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,027 reviews
5 stars
523
4 stars
260
3 stars
107
2 stars
40
1 star
97
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of products available at Lowe's, often finding what they need for their projects.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Delivery Issues
Several customers reported problems with delivery, including damaged items and poor handling, leading to dissatisfaction.
Store Cleanliness
Many reviews highlight that the store is clean, well-organized, and easy to navigate.
Checkout Experience
Customers expressed frustration with the checkout process, particularly with long wait times and limited staffed registers.
- ABAllen BeckettNov 15, 20255.0Great service! Cassandra was extremely helpful.
- BKBetzy KennedyOct 28, 20255.0Lowes always has a great selection of supplies to complete my projects.
- SGSteven GeigerOct 15, 20255.0Made a curbside order mainly because I was ordering a heavy bag of mortar. It was brought out and loaded into my vehicle without trouble and the person helping me was friendly and polite. Overall a great experience!
- DYDIVORCE YOURSELFSep 30, 20251.0If you order a large, expensive DO NOT expect it to be delivered because either they will damage or break it before they load it on the truck or the truck itself will break down. This place really has deteriorated. Buy your major purchases elsewhere and don't get aggravated. I know MANY people with similar experiences!!!!! Lies, lies and more lies!!!! They make promises they do not keep! They claim to expedite recorders they screwed up and the item never comes BUT they keep billing you for items NEVER received. DISGUSTING, UNPROFESSIONAL BEHAVIOR!!!!
- BLBrian LSep 26, 20255.0Got what I was looking for large place huge selection of things .I had just got out of Ace hardware with a bad experience and got everything in needed for a terrarium build and everyone that I talked to pointed me in the right direction and cut ✂️ out the plexiglass for me and attractions a good cost with no wait thanks for everything
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Amsterdam, NY offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hand tools, hardware, heating and cooling, home décor, kitchen items, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more.
What are the store hours for Lowe's Home Improvement in Amsterdam, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours noted for certain dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
What payment methods are accepted at Lowe's Home Improvement in Amsterdam, NY?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start your return online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, deck, doors, garage doors, grills, hardwood flooring, HVAC, lighting, plumbing fixtures, roofing, siding, windows, and more.
Are there any nearby dining options near Lowe's Home Improvement in Amsterdam, NY?
Yes, nearby dining options include Subway, Five Guys for burgers, Manhattan Express Pizza, and Pizza Hut, perfect for grabbing a meal before or after shopping at Lowe's.
What nearby services could be useful to a customer visiting Lowe's Home Improvement?
Nearby services include Minute Key locksmiths, Adirondack Tire and Service for automotive needs, Rick's Robo Car Wash, and Ship and Copy shipping and printing services, all conveniently accessible close to Lowe's store.
Are there recreational or entertainment options near Lowe's Home Improvement in Amsterdam, NY?
Yes, nearby entertainment includes Kellys Imperial Lanes bowling alley and Zoom Fit gym, providing options for leisure activities before or after visiting Lowe's.