As the trusted home improvement store near you, Lowe’s in Amsterdam, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers appreciate the wide selection of products, but some express frustration over stock issues and unavailability of specific items.
Checkout Experience
Many reviews highlight long wait times at checkout, particularly with self-service options, leading to dissatisfaction.
Store Condition
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
JL
JESSI & BILL LAKE
Jan 5, 2026
5.0
Great
ML
Mandy Lee
Dec 20, 2025
1.0
Lowes was awful today. Everyone I order online they put my products in a locker. It's fast, easy, and I don't have to talk to anyone. BUT TODAY I HAD TO WAIT IN A LINE OF PEOPLE AND WAIT FOR AN OLD LADY TO FIND IT. WATER OF MY TIME.
DG
Darlene Galli
Dec 18, 2025
5.0
Stephen E
WAS EXCELLENT in tools! Start to finish. Very honest and willing to answer any questions. Thanks again. Darlene Galli
JM
John Meher
Dec 17, 2025
1.0
Place is a joke. Took 2 hours searching through twisted boards to find a handful I could use.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Amsterdam, NY offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hand tools, hardware, heating and cooling, home décor, kitchen items, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more.
What are the store hours for Lowe's Home Improvement in Amsterdam, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours noted for certain dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
What payment methods are accepted at Lowe's Home Improvement in Amsterdam, NY?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start your return online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, deck, doors, garage doors, grills, hardwood flooring, HVAC, lighting, plumbing fixtures, roofing, siding, windows, and more.
Are there any nearby dining options near Lowe's Home Improvement in Amsterdam, NY?
Yes, nearby dining options include Subway, Five Guys for burgers, Manhattan Express Pizza, and Pizza Hut, perfect for grabbing a meal before or after shopping at Lowe's.
What nearby services could be useful to a customer visiting Lowe's Home Improvement?
Nearby services include Minute Key locksmiths, Adirondack Tire and Service for automotive needs, Rick's Robo Car Wash, and Ship and Copy shipping and printing services, all conveniently accessible close to Lowe's store.
Are there recreational or entertainment options near Lowe's Home Improvement in Amsterdam, NY?
Yes, nearby entertainment includes Kellys Imperial Lanes bowling alley and Zoom Fit gym, providing options for leisure activities before or after visiting Lowe's.