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Raymour & Flanigan Furniture and Mattress Store

4.7
(2342 reviews)

Business Details

1459 Niagara Falls Boulevard, Amherst, NY
14228, United States
(716) 834-7171
https://www.raymourflanigan.com/locations/NY/amherst

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 1459 Niagara Falls Boulevard in Amherst, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
1459 Niagara Falls Boulevard, Amherst, NY
14228, United States

Hours

Reviews

4.7
2,342 reviews
5 stars
2,010
4 stars
157
3 stars
47
2 stars
34
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, with specific mentions of individuals like Noreen, Adam, and Mike.

Product Quality Issues

Several reviews highlighted significant issues with product quality and customer service after purchase, particularly regarding warranties and accountability for damaged items.

Delivery Experience

Mixed feedback on delivery services; while some customers appreciated timely and professional delivery, others reported poor communication and issues during the delivery process.

Sales Pressure

Some customers felt pressured by sales associates to make quick decisions or purchase additional warranties, which detracted from their overall experience.
  • TO
    Tim O'Shea
    1 day ago
    5.0
    Adam is the best! Very easy to work with and receptive to everything I was looking for. This is our second time shopping with him and like a fine wine, it gets better every time!
  • GR
    Gillian Reinhardt
    3 days ago
    5.0
    Stephen, Kristina, and Jenn went above and beyond to get us the chair we wanted!! They were absolutely amazing :)
  • KS
    Kathleen Snyder
    Feb 23, 2026
    5.0
    Don Stoeckel helped us purchase a new bed and living room furniture. He was very nice and down to earth. He listened to what features we were interested in, and helped us find find exactly what we envisioned. Never tried to talk us into higher priced furniture. Told him what we wanted to pay, and he kept to that. Thanks Don!
  • MD
    Mary Beth DePasquale
    Feb 22, 2026
    5.0
    Don was fantastic. He knew the products well and helped us find exactly what else needed! Jean at customer service was super as well. Friendly and efficient!
  • LL
    Lisa
    Feb 17, 2026
    5.0
    I always end up going to Ramour & Flanigan, even if I try another store first. The store is large and has many different products that you can sit/lay down on different styles of furniture to find what works the best for you. I went looking for a recliner this time and they have a large selection of them. Stephan S., the salesman that helped me, was very knowledgeable and was a nice guy, too. He helped me find exactly what I need and I will be going back to make my purchase. Great selection, great service, that's why I always end up going back.

Brand Certified Facts from Raymour & Flanigan Furniture and Mattress Store

Raymour & Flanigan Furniture and Mattress Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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