Brand Certified
City Mattress
4.7(828 reviews)
Certified by City Mattress • Mar 01, 2026
Business Details
3636 Sheridan Dr, Amherst, NY
14226, United States
Certified by City Mattress • Mar 01, 2026
(716) 837-6111
Certified by City Mattress • Mar 01, 2026
https://www.citymattress.com/pages/store-amherst
Certified by City Mattress • Mar 01, 2026
About
Certified by City Mattress • Mar 01, 2026
Mattress StoreBedroom Furniture StoreCity Mattress
Discover your finest night’s sleep at City Mattress. This second generation, family-run specialty sleep company was founded in 1964 with the singular concept of providing the largest selection of the finest mattresses at the guaranteed lowest prices by sleep professionals who care about your comfort in all that we do. With over 80 mattress comforts in a broad range of prices, City Mattress leads the market with service and selection. Get free delivery and set up of all your purchases. Beyond mattresses, City Mattress offers everything you need to sleep…wood beds, metal beds, upholstered beds, bedroom furniture, adjustable beds, pillows, linens and so much more.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by City Mattress • Mar 01, 2026
Hours
Certified by City Mattress • Mar 01, 2026
Reviews
4.7
828 reviews
5 stars
712
4 stars
66
3 stars
16
2 stars9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and helpful staff, particularly mentioning salespeople like Mike, Alecia, and Ben for their patience and guidance.
Delivery Experience
The delivery service received positive feedback for being prompt, courteous, and efficient, with many customers appreciating the professionalism of the delivery team.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about mattress options and features, which helped them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported issues with communication and dissatisfaction with specific products or services.
- JBJames Becker2 days ago5.0Excellent service. Though knowledge and lets you decision drive purchase
- MQMary Quinn3 days ago5.0If you are in the market for a new mattress, I highly recommend you deal with MIKE GORTZIG at the Amherst location for an exceptional shopping experience. He is very personable and has vast knowledge of all the mattresses brands they sell. He went out of his way to first understand what mattress qualities were important to us and then quickly and accurately narrowed down mattresses for us to test. Mike's process was methodical and not overwhelming. It helped us easily identify and choose the best mattress for my husband and I. He truly is committed to matching you with the best mattress for your needs. If you see this Mike, thanks so much!
- RCRandy Clark4 days ago5.0Great experience from Mike ver knowledgeable
- ABA BFeb 7, 20265.0Had a phenomenal experience working with Alecia from start to finish she helped with every detail along the way. I also had an opportunity to work with Carol on Alecia’s off day, both employees exceeded expectations and went above and beyond. Highly recommend.
- LKlily kimminsJan 29, 20265.0Mike was amazing!! So knowledgeable and so helpful, I couldn’t have asked for a better experience at City Mattress Amherst! We left completely satisfied and cannot wait to sleep in our new bed.
Frequently Asked Questions About City Mattress
What types of products does City Mattress offer?
City Mattress offers mattresses, adjustable beds, bedroom furniture, sleeper sofas, mattress protectors, linens, and pillows.
What are the store hours for City Mattress in Amherst, NY?
City Mattress is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does City Mattress provide delivery and setup services?
Yes, City Mattress offers free delivery and setup for all purchases, with same day delivery available.
Which mattress brands can I find at City Mattress?
City Mattress carries brands such as PranaSleep, TempurPedic, Aireloom, Simmons Beautyrest, Serta, Nectar, Stearns & Foster, Sealy, Casper, Purple, and more.
How can I contact City Mattress in Amherst?
You can contact City Mattress by phone at +1 716-837-6111 or email at amherst@citymattress.com.
Does City Mattress have wheelchair accessible entrances and parking?
Yes, City Mattress has wheelchair accessible entrances and parking available.
What payment options are accepted at City Mattress?
City Mattress accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are there any nearby places to visit when shopping at City Mattress in Amherst?
Nearby you can visit The Taco Man for Mexican food or Duffs Famous Wings for chicken dishes, both great spots to enjoy a meal before or after your mattress shopping.
What medical facilities are near City Mattress that customers might need?
Nearby medical facilities include Quest Diagnostics, Suburban Women’s Healthcare PC, Ross Eye Institute, and Kaleida Health Blood Draw Laboratory.
Are there convenient services near City Mattress for errands during your visit?
Yes, Walgreens pharmacy and USPS Collection Point are nearby, making it easy for customers to handle errands while visiting City Mattress.
Brand Certified Facts from City Mattress
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Certified March 01, 2026Yext Knowledge Graph
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