Raymour & Flanigan Furniture and Mattress Showroom & Outlet

Reviews

• VL

  Vanessa Liegeot

  2 days ago
  5.0
  Had a fantastic experience at Raymour & Flanigan! Dan S (store manager) and Sam (salesperson) were both incredibly helpful, professional, and easy to work with. They made sure we got the best deal possible and even arranged next-day delivery, which was a huge bonus. Everything went smoothly from start to finish. Very happy with our purchase and the service we received—highly recommend!
• DS

  David Steele

  5 days ago
  5.0
  We had a wonderful experience. The sale person Frankie (Army Veteran) really went out his way to accommodate you, the process was fair & honest and we can't wait to break in our new furniture.
• MF

  Megan Fitzpatrick

  Mar 30, 2026
  5.0
  R&F on Central Ave is exquisite! Their manager Dan helped me through exchanging my mattress. He not only was patient and gave me all the time I needed to make my decisions, he helped talk me through some of my decision making. I got the confidence in my purchases and ended up leaving the store with more items and a more fulfilled home! Thank you to all who assisted! Look forward to seeing all the friendly faces at my next visit.
• EW

  E W

  Mar 28, 2026
  3.0
  Everything was excellent until the point of checkout. I would have given 5 stars, but for some unknown reason, it took about 20-25 minutes after I handed the woman at the counter my payment method, to complete the sale ??? She never said what the hold up was, never asked any questions, if there was a problem…After about 10 minutes, she sofly apologized for the wait, but the sales person piped up with “That”s ok! “ - he spoke for me , which I thought was inappropriate, as I wojld have asked if there was s problem. What was it ?? Is there anything I cannfo to spord ghis up? , and if not , what the hell , sorry for the language, but -is going on ??? It still took sboit ankther ten minutes. for her to “complete” the sale… Imagine if this was at a grocery store… The manager would ask what’s the hold up, and if she couldn’t do her job in a timely manner, then maybe she isn’t cut out for this job. I honestly felt like an idiot waiting for her to tell me what’s going on and explain to me why it is taking so long. I feel if she was a good receptionist. She would’ve checked in with me every two or three minutes and told me the an update of what’s being done to speed up the transaction. I got nothing, no word, no nothing, and know anything just silence. I honestly don’t know if I would come back to that store just for that reason. A similar incident Happened to me the last time I purchased a living room set several months earlier and it took 10 to 15 minutes to check out. To me that unsatisfactory and that’s why I get rid of three star. I’ve always liked the furniture, and I’ve shopped with Raymour And Flanagan for 20 years or more. Put the transactions I found at the store. We’re disturbingly long drawn out and unacceptable. I honestly don’t know if I’ll visit the store again. Sorry to say. When someone ignores you when something is not going correctly, that shows a lack of respect for me and my wife. And I’m sure this is not the first time it’s happened to other people as well. I was very happy until that point and unfortunate. I left with a bad taste of my mouth. It was extremely unsettling.
• SW

  Shane Waldron

  Mar 23, 2026
  1.0
  Ordered a pair of night stands on 2/7/26. This was an online order and it indicated 3-5 weeks to come in. Fast forward to 5 weeks and 2 days… Raymour reaches out to say the item was discontinued, but not something you could have told me sooner than the 5 weeks that I thought this whole time they were in route. Please work on best practices for follow up online orders so customers don’t end up like me. Will not recommend Raymour to anyone I care about.