Business Details
About
Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
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Reviews
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- JDJeffrey DavisJan 14, 20245.0I’m very happy with Lovesac I purchased 2 supersacs and my cats use them more than I do
- ACAnne-Marie CivitelloAug 5, 20222.0I purchased a lovesac sactional in Dec. 2021. We moved into our new apartment in January and got everything set up. Overall i love the concept of being able to rearrange it in different ways and it coming in multiple pieces makes it much easier to move into an apartment than trying to move a whole couch at once. My issue with the couch is the back pillows that came with it. We paid extra for the higher quality “lovesoft” fill and they have been awful. We have contacted customer service and we are currently waiting for our 3rd round of replacement pillows to try and get ones that actually feel the way they should. Customer service has advised there is a known issue with the back pillows being under filled and they are trying to make it correct however they are always on back order so it takes 6 weeks to get new ones just for them to feel the same as the ones we already have. Everyone in customer service i have dealt with has been very friendly, understanding, and willing to help however for the amount of money we paid for this couch i truly expected better quality. The pillows we have feel nothing like they did in the store, and i have gone back to the store to feel them just to make sure I’m not crazy and they are definitely not as full. The ones we have, after you sit on them for about 20 mins you can feel the back of the couch digging into your back and then your back starts hurt shortly after. Overall i don’t think i would purchase anything from this company again.
- DPDaniel PayneSep 9, 20215.0My wife and I had a great experience testing out the Lovesacs and Sactionals at the Crossgates store! Alex was great and so was his co-worker and both were able to demo the products well and answer all our questions. Our 4 month old also loved being able to sit in the Lovesacs since the purchase was partially for him and the team at the store couldn’t get enough of him and his infectious smile! I had seen Lovesacs online but being able to test them out in person made all the difference and we can’t wait for our new Moviesac and Squattoman to arrive!
- JPJolene PirroneFeb 25, 20215.0The salesman was super nice and helpful. He walked is through the whole process of setting up what we want through ordering. Our pieces are arriving sooner than expected and I am really looking forward to my new couch.
- RSRoberto SguegliaNov 27, 20205.0Autumn and Kayla are the best! Very helpful and insightful. And they are the main reason we pulled the trigger.
Frequently Asked Questions About Lovesac
Where is Lovesac located?
Lovesac is located at 1 Crossgates Mall Rd, Space A217, Albany, NY 12203, inside Crossgates Mall.
What are the store hours for Lovesac at Crossgates Mall?
The store is open Monday to Wednesday from 10:00 AM to 8:00 PM, closed on Thursdays, open Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lovesac offer pickup services?
No, Lovesac does not offer pickup services at the Crossgates Mall location.
What payment options does Lovesac accept?
Lovesac accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
How can I contact the Lovesac Crossgates Mall store?
You can contact the store by phone at +1 518-722-2102 or email at crossgates@lovesac.com.
Does Lovesac provide wheelchair accessible entrance?
Yes, Lovesac at Crossgates Mall has a wheelchair accessible entrance.
What kind of products does Lovesac offer?
Lovesac offers customizable sectional sofas called Sactionals, bean bag chairs, outdoor furniture, ottomans, and features innovations like StealthTech Sound + Charge for immersive audio.
What nearby stores can I visit while shopping at Crossgates Mall?
Nearby stores include Amazon 4-star for department store shopping, Garage and Ardene for clothing and fashion accessories, and REI for outdoor gear and sporting goods.
Are there dining options near Lovesac in Crossgates Mall?
Yes, you can find dining options like Pretzelmaker for bakery treats, Hooters for a sports bar experience, and Mr Smoothie for smoothies near Lovesac in the mall.
What stores nearby Lovesac offer fashion and accessories?
Nearby fashion and accessory stores include Windsor Fashions, J.Jill, Urban Outfitters, Forever 21, and Athleta, all located close to Lovesac within Crossgates Mall.