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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 44 Broadway in Albany, NY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
458 reviews
5 stars
386
4 stars
30
3 stars
16
2 stars5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Shazam, Jorge, and Jay, received high praise for their helpfulness, friendliness, and professionalism.
Facility Condition
While the staff is commendable, many reviews indicated that the facility itself is in need of upgrades and maintenance.
Pricing Issues
Customers expressed dissatisfaction with frequent price increases, describing it as a bait and switch tactic.
Cleanliness and Accessibility
The facility is generally noted as clean and easy to access, although some customers reported issues with climate control and missing equipment.
Overall Experience
Many customers had positive experiences overall, highlighting the supportive staff and good service despite concerns about pricing and facility conditions.
- AGAmarillis GarciaNov 11, 20255.0Nice worker very nice helpful
- JBJakima BryantNov 8, 20255.0Shazam was very polite and patient. He even accommodated me when I express concern that the space may not be large enough. He showed me the space so that I was reassured that it was more than enough space for my things. I appreciate it. I will continue to use Extra space storage and recommend the business to my friends and family.
- DDdattmeckerOct 28, 20255.0Shazam jumped my dead car battery and saved my day. I was bumming and he solved my problem in two minutes and with a sweet smile and friendly professional manner. Thanks, Shazam. Your name suits you perfectly. Matt Decker
- ACAlison ColemanOct 15, 20255.0Jorge is wonderful at Customer Service. I was delighted to meet him, he was so good to me and I hope I’ll have the chance to see him again. Perfect for the job.
- EHEbony HOct 6, 20255.0Shazam was sooo kind and helpful. They definitely need more people like him working there. His customer service is 5 stars!!!! However, the units / facility itself is 1 star. No equipment to move your items, no bathrooms, no access to a trash bin, no outlets, nothing but the 3 walls and a door to your unit. Extra Space Storage took over Life space Storage and all they did was raise the prices, change the colors, remove the hand sanitizer dispensers and let the place go even further.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Albany area, including Downtown, Mt Hope, Delaware Avenue, Helderberg, Pine Hills, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Broadway & Church St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Albany, NY?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Albany?
Extra Space Storage is located at 44 Broadway, Albany, NY 12202.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available online and at the facility.
What types of payment methods does Extra Space Storage accept?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any facilities nearby where I can rent a moving truck?
Yes, Penske Truck Rental is located nearby, providing convenient access to rental trucks for your moving needs.
Is there a grocery store close to Extra Space Storage for picking up supplies or snacks?
Price Chopper, a grocery and health food store, is close by, making it easy to grab snacks or supplies before or after your storage visit.
Are there other storage facilities near Extra Space Storage in Albany?
Yes, Albany Super Storage and Life Storage - Albany are nearby self-storage facilities you could consider for additional options.
What security features does Extra Space Storage offer?
The facility includes electronic gate access, on-site resident manager, exceptional security measures, and covered and heated loading bays to ensure your belongings are safe.
Are there any community or recreational places near Extra Space Storage?
Nearby you can find Island Creek Park for outdoor activities, as well as the Centro Civico Hispano community center and Warriors On Wheels gym for community engagement and fitness.