Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Albany, NY. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
657 reviews
5 stars
349
4 stars
164
3 stars
81
2 stars
30
1 star
33
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of home decor items available, including seasonal decorations and unique finds.
Customer Service
Feedback indicates inconsistent customer service, with some staff being helpful while others are reported as rude or unprofessional.
Pricing
Many reviews mention that prices are high, with some customers feeling that the quality does not justify the cost.
Store Organization
Several customers expressed frustration with the store's layout and organization, making it difficult to find items.
Cleanliness
The store is generally noted for being clean and well-maintained.
- JBjacqueline buechele5 days ago2.0Went last night and experienced the worst attitude from a cashier named Olivia. I asked for a bag for my items and she slammed the closed paper bag down on the counter and that was it. I wasn’t expecting her to bag my items but at least open the bag? prior to that she said not 1 word to me. She seemed extremely agitated that she was called up front to help with the growing line. I work in customer service; I know it can be grueling. A simple hi and thank you goes a long way.
- PGPrimoends Home Decor to Go6 days ago5.0What great products at At Home. Its a pleasure to interact with their sales people.
- MVMackenzie VanVranken6 days ago5.0This was a wonderful experience for my boyfriend and I, especially it being our first time buying a piece of furniture together. The employees were nothing but helpful, kind, and funny. Genuinely great individuals. We wanted a settee that was on the top shelf, and they made it seem like it was no problem at all and gave us a great experience. Definitely coming back here for future household purchases. Prices were pretty good too. Thank you!!
- VRVincent RuggieroNov 21, 20255.0Great products and great service
- MRMarta RodriguezSep 27, 20251.0I am leaving the store as I write this review, and I’m very upset about how I was treated. I arrived at 8:40 pm, and as I was walking in, the security guard told me the store was closed. When I asked what time they close, she said 9 pm. I replied that I still had 20 minutes to shop, but she clearly wasn’t happy that I came in “so late.” It seemed as if they were planning to shut down early since it was Saturday. At 8:55 pm, staff approached me where I was shopping and told me I had to check out immediately or the registers would lock. I rushed with my two children and managed to reach the cashier by 8:58 pm, practically running to make it in time. While I was checking out, the lights were turned off, creating a safety concern for my two kids (2 years old and 1 year old). On top of that, I was looked down on by all the staff standing there, clearly waiting for me to leave. When I asked why they couldn’t allow even a few minutes past closing, I was told the store closes at 9 and they are not obligated to stay later. This was a very unpleasant and unprofessional experience for a Saturday evening at 8:40 pm.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Albany, NY?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday décor with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Albany?
At Home in Albany is open daily from 9:00 AM to 10:00 PM, with adjusted holiday hours and closures on Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and pickup services?
Yes, At Home offers in-store pickup and no-contact delivery services through third-party providers, with options and costs varying by store.
How does the At Home Insider Perks program benefit customers?
Insider Perks is a free loyalty program offering a 10% welcome discount, birthday bonus gifts, receiptless returns, early access to new products, and decorating tips.
What is At Home's return policy?
Unused items can be returned within 60 days for a full refund or 90 days for Insider Perks members, with or without a receipt in some cases; certain items like mattresses and final sale products are non-returnable.
Where is At Home located in Albany, NY?
At Home is located at 161 Washington Ave Ext, Albany, NY 12205.
What payment methods are accepted at At Home?
At Home accepts Visa, MasterCard, Discover, American Express credit and debit cards, cash, Apple Pay, gift cards, coupons, Afterpay, Klarna, PayPal, and financing options.
What nearby stores can I visit before or after shopping at At Home?
Nearby stores include Michaels Stores for arts and crafts, Mattress Xpress for mattresses and furniture, and Ollie's Bargain Outlet for outlet shopping.
Are there fitness or entertainment options near At Home in Albany?
Yes, customers can visit Planet Fitness gym, Albany Ninja Lab sports venue, or Urban Air Trampoline and Adventure Park for active entertainment close to At Home.
What dining options are available near At Home in Albany?
You can find dining options like McDonald's, Noodles and Company, Kitchen 216 soul food, and Panera Bread cafe within close proximity to At Home.