Lowe's Home Improvement

4.0
1728 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sparks, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1355 Scheels Drive, Sparks, NV
89434, United States

Hours

Reviews

4.1
1,580 reviews
5 stars
809
4 stars
408
3 stars
160
2 stars
52
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being dismissive or unprofessional.

Product Availability

Customers appreciate the wide selection of products, but there are frequent complaints about items being out of stock.

Delivery Issues

Many customers reported significant delays and issues with delivery, leading to frustration and dissatisfaction.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing to a positive shopping experience.

Pricing Concerns

While some customers find prices competitive, others feel certain items, especially in the garden section, are overpriced.
  • DM
    Damien Mckinney
    Nov 14, 2025
    5.0
    My brothers boyfriend shane merritt of sparks worked here for a short time and it was cool when ever I had to stop on by to purchase items most of the time I would see him stalking shelves nice employees work here and thanks for being an equal opportunity employer and giving everyone the chance to work here no matter what your age race or sexual preference is because at the end of the day we all are humans and have the right to be treated as such! This is why when I'm in town and need to fix one of my rentals I will always shop Lowes home improvement store!
  • BE
    Bill Erickson
    Nov 5, 2025
    1.0
    High end Whirlpool washer/dryer purchased at Lowes, Sparks in July 2025 (4 months ago!) Dryer is BROKE and not working!! Lowes doesn't care and Whirpool is slow to respond to a warranty claim!! We also had to return the first delivered washer because the Lowes delivery crew broke it dumping it off the truck...I witnessed that fiasco. Bad product, bad service...
  • LJ
    Linda Jones
    Nov 2, 2025
    5.0
    When to go have some keys made very easy and simple to do with the machine.
  • FB
    Fondue Bear
    Oct 6, 2025
    5.0
    I had the most wonderful experience with this store, it's associates, and the installation team! Would 100% recommend Lowe's over the other H.ow D.isappointing stores. I called looking to have my front door replaced after 25+ years of good use; it was time. The associate called me promptly to set up a meeting time for him to come measure my entrance and go over my style options. He was super friendly, very professional and made me feel satisfied with my choices. He said someone from Lowe's team would be in contact with me every two weeks as an update on my door being made. Yes, they diligently called me every 2 weeks even though I couldn't answer, they left a detailed voicemail of the current progress. I ordered my door mid/early July and it arrived in store when they said it would. The installer came out when he said he would. My front door was installed September 27th. Super fast and friendly service. I would also like to recognize the installer Jesus Jaquez for his warm friendly demeanor and bringing his 18+ years of experience on this job. He answered any and all questions I had and was able to get the before pictures that I totally forgot to take. I would love to have him back for further installs and will continue my business with Lowe's from now on due to their professionalism, time management, quality, and over all a satisfaction of well being. They also had a support dummy frame that supported the door when transporting and setting up. This was a vital move that Lowe's did that the other big box store did not provide for me. I am still waiting on them to complete their project I signed up for in JANUARY. I ordered my front door 5-6 months after I ordered an interior door from H.uge D.isaster and the front door was installed by Lowe's before HD. I am still waiting on HD to install my interior door; they don't expect it till November. Check my review on their site for further detail. Lowe's for ALL home improvements from here on out.
  • JJ
    John
    Sep 20, 2025
    4.0
    Great store. Their workers need to get lessons in customer service. I was in this store for almost a half hour trying to find a few things I needed. At least 7 employees walked by me. No one said good morning to me or asked if I needed any help. Can I help find anything. Come on, this is a customer oriented company. No customers, no need for you to have a job.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.