Brand Certified
Lowe's Home Improvement
3.9(2374 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
5075 Kietzke Lane, Reno, NV
89511, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(775) 824-4750
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/NV-Reno/0321
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Reno, NV is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.9
2,374 reviews
5 stars
1,133
4 stars
561
3 stars
237
2 stars
132
1 star
311
- TTThisHonestGeoApr 1, 20265.0Best place for the little builder workshop, the girls that run this even are amazing and helpful, my children are always happy to go, the store is always clean and organized.
- LLLindaMar 30, 20265.0We bought a refrigerator in Feb. at Reno Lowe’s. Very happy with it but didn’t understand everything. The delivery people explained nothing. We had a Lowe’s technician come out. His name is Jonathan. He was beyond excellent. Explained everything and showed us everything. We were very satisfied. Thank you Jonathan ! ~Linda
- NNNative NevadanMar 28, 20261.0Just spoke to a female at the customer service desk (10:50 a.m.) with a hispanic accent at Lowe's Reno in regards to retiring flags. They used to have a box up front and the flags were retired properly. Her answer to my question was, we don't have that box anymore, haven't had it this year or last. They go back to receiving, and I have no idea what happens to them after that. I asked to speak to someone else about it and it went to a dead line for several minutes. Called back and the phone just rang over and over again. Absolutely pathetic. Obviously no one should be taking their flags there to be properly retired. Lowe's management might want to educate the people up front that talk to people who call with questions regarding something that has no room for not being done properly and respectfully. Embarrassed for this store in regards to this interaction. Side note: Wow, I just looked at recent reviews and they definitely track with my experience.
- ASAhthiga SelvaratnamMar 25, 20265.0My go to place to get indoor and outdoor plants, as well as gardening supplies. They have a great collection of plants! Also seasonal decors and tools. I love their Christmas decorations and lights. I also like their Black Friday deals. Most of staff, especially staff at the garden centre are really nice and friendly. Never had any issue with returns or refund since I use the app for my purchase history. My only complaint is the lack of staff available at the self checkout to assist customers.
- MRMichael RetzerMar 21, 20261.0Poor customer service. Waited half a day on delivery. Nobody at the store answers and when they do I was put on hold and left for an hour. Had to drive down to cancel then order. No genuine apology. Lost me as a customer of Lowe's.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Reno, NV?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Reno, NV?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
Can I return or exchange items at Lowe's and what is the policy?
Most items can be returned within 90 days. Online purchases can be returned by starting the return process in your order history; in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's accept at the Reno store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services are offered by Lowe's?
Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home systems, tile, toilets, vanities, washers & dryers, water filters, windows, roofing, fences, and more.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, Red Lobster, a seafood restaurant, is located near Lowe's, perfect for dining before or after your shopping visit.
If I need locksmith services near Lowe's in Reno, where can I go?
You can visit nearby locksmith services such as KeyMe or Minute Key, both located close to Lowe's for your key and lock needs.
Are there any healthcare facilities near Lowe's Home Improvement in Reno, NV?
Yes, nearby healthcare facilities include Gregory R Eissmann DDS - General Family Dentistry, Liberty Dialysis Northern Nevada, and Premier Physical Therapy and Sports Performance among others.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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