Brand Certified
Tempur-Pedic Flagship Store
4.9(252 reviews)
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Business Details
13945 S Virginia St., Reno, NV
89511, United States
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
(775) 260-6229
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-reno/
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
About
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.
Location
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Hours
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Reviews
4.9
252 reviews
5 stars
247
4 stars1
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ashley and John, for their knowledge, friendliness, and helpfulness during the purchasing process.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining product features and helping customers find the right mattress or pillow for their needs.
Overall Experience
Many customers reported a positive shopping experience, noting the lack of pressure to buy and the staff's patience in addressing questions.
Delivery Issues
Some customers expressed dissatisfaction with communication regarding delivery and issues with missing items, which negatively impacted their overall experience.
- SDSara Dunavant1 day ago1.0DO NOT BUY TEMPUR-PEDIC! We have had this been not even 5 years, last year it started sagging on the sides. We contacted warranty and they said it wasn't enough to quality for warranty replacement. We contacted warranty again when it started sagging greatly on the edges and they refuse to honor their warranty! We spoke with Lauren( their supposed manager and only manager) who was not only rude but also useless in warranty department, saying that they refuse to honor their warranty. If you go onto the BBB you will see that they have MANY complaints regarding them honoring their warranty claims. We spent over $3000 on this bed for it to not even last 5 years. Their warranty department is an absolute joke and their beds are NOT QUALITY. Do yourself a favor and do not buy from them unless you want to deal with scummy people who refuse to honor what they promise.
- DSDillon SauerFeb 14, 20265.0Ashley was amazing! Her customer service, communication, and recommendations were all on point. Great work!
- ESErik Sanchez-LimaFeb 10, 20265.0had a great experience working with John at Tempur-Pedic. He was extremely knowledgeable and took the time to help me find the right pillows for my sleep style. John explained the differences between the options clearly and made sure I was comfortable with my choice before purchasing. He was friendly, patient, and never pushy. Excellent customer service all around — I highly recommend asking for John if you’re shopping at Tempur-Pedic.
- DPDaniel PitmanFeb 2, 20265.0We had a wonderful experience with John. He was super knowledgeable and helpful without any pressure to buy.
- CHChelsea HarrahJan 29, 20265.0John was great!!
Frequently Asked Questions About Tempur-Pedic Flagship Store
What is the main service offered by Tempur-Pedic Flagship Store?
Tempur-Pedic Flagship Store offers a range of Tempur-Pedic mattresses, adjustable bases, pillows, and accessories to help you find the perfect sleep system tailored to your needs.
Where is the Tempur-Pedic Flagship Store located?
The store is located at 13945 S Virginia St., Ste 618, Reno, NV 89511, United States.
What are the store hours for the Tempur-Pedic Flagship Store?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does the Tempur-Pedic Flagship Store offer pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services.
What payment options can I use at the Tempur-Pedic Flagship Store?
You can pay using American Express, Apple Pay, Cash, Discover, Financing, MasterCard, and Visa.
How can I contact the Tempur-Pedic Flagship Store for inquiries?
You can reach them by phone at +1 775-260-6229 or email at reno_0273@tempurpedic.com.
Can I find Tempur-Pedic stores near other popular places like Trader Joe's in Reno?
Yes, the Tempur-Pedic Flagship Store is located near Trader Joe's, making it convenient to visit both locations in Summit Reno area.
Are there any medical centers near Tempur-Pedic Flagship Store where I can get health consultations?
Yes, several medical centers such as Renown Lab Services - Ryland and doctors like Cristin E. Newkirk-Thompson, MD, are nearby, providing opportunities for comprehensive health and sleep consultations.
What shopping options are available near the Tempur-Pedic Flagship Store?
Nearby shopping options include clothing stores like Pendleton, Victoria's Secret, Columbia Sportswear, and J.Jill for a varied shopping experience before or after visiting the mattress store.
Where can I find more information or special offers related to Tempur-Pedic products?
You can visit their official landing page at https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-reno/ or check their featured offers at https://www.tempurpedic.com/tempurpedic-flagship-offers/.
Brand Certified Facts from Tempur-Pedic Flagship Store
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