Pye-Barker Fire & Safety, formerly Mountain Alarm

4.4
174 reviews

About

Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance EquipmentPye-Barker Fire & Safety
A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.

Details

  • Wheelchair accessible entranceAvailable

Location

Pye-Barker Fire & Safety, formerly Mountain Alarm
4920 Brookside Ct, Reno, NV
89502, United States

Hours

Reviews

4.4
174 reviews
5 stars
143
4 stars
5
3 stars
0
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service, lack of follow-up, and billing issues.

Technical Support

Several reviews highlighted issues with technical support, including slow response times and unresolved problems with alarm systems.

Service Quality

Customers expressed dissatisfaction with the quality of service and installation, citing rushed work and equipment failures.

Positive Experiences

Despite negative feedback, many customers shared positive experiences, particularly with specific staff members who provided excellent service.
  • DV
    Dan Viveiros
    Oct 4, 2016
    2.0
    I had an new updated alarm system with video cameras installed last month, and I am not pleased with the installation and service. The installing techs seemed to be in a hurry to complete the job, and did not like me watching them install the system. One camera was broken by the tech, which required a second visit to install the last camera (a week later). The tech that installed the last camera found that I was not connected correctly and my video was not being saved. He corrected the problem but said I needed a more powerful wifi router. I purchased and installed the new router which required another service visit to "relearn" the cameras (a $100 an hour cost). There has been no customer survey to ask about the level of service. I guess they don't care.

Frequently Asked Questions About Pye-Barker Fire & Safety, formerly Mountain Alarm

What services does Pye-Barker Fire & Safety, formerly Mountain Alarm, provide?

They provide alarm monitoring, installation, maintenance, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems.

What are the regular business hours of Pye-Barker Fire & Safety in Sparks, NV?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.