Store your belongings at Extra Space Storage on 496 S Meadows Pkwy in Reno, NV today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sierra, Justin, and Robynne.
Facility Cleanliness
The facility is frequently described as clean, well-maintained, and well-lit, contributing to a positive customer experience.
Security Concerns
Several reviews raised serious concerns about security, including reports of theft and inadequate monitoring of the premises.
Pricing Issues
Customers expressed frustration over unexpected price increases shortly after renting units, describing the practice as misleading or unethical.
Accessibility
The facility is noted for its easy access and convenience, with features like drive-up access and available carts for moving items.
MJ
Matthew John
2 days ago
5.0
Super helpful staff
Clean and secure
CC
Chantel
Nov 7, 2025
5.0
Very helpful I’ve never had a storage. The gentleman that helped me was very nice and helpful!
AC
Amber Christensen
Oct 29, 2025
5.0
Easy to book it online. The staff was super helpful when I showed up for the first time trying to find my unit. Very clean facility and they offered carts to use as well which was super handy.
PP
PB
Oct 4, 2025
1.0
ALL VALUABLES STOLEN - no one watching cameras
Even though someone at the front desk, watching the cameras, they are not watching, my unit had the lock picked, entered, and stole everything valuable. This happened to numerous units according to Reno police. No compensation from storage unit no refund of money no apology. Do not think your things are safe here.
Spoke to corporate to try to get the money back at least for the time from when the items were stolen until I found out which was about eight months. Although the storage unit knew about the thefts, they never told the people that had the thing stolen. Absolutely complacent.
The answer from corporate was to not store anything valuable in a storage unit. Well, I get the fact that maybe it wasn’t the best call but anything people are storing in the storage unit is valuable because why would anybody pay to store something that’s not valuable.
This place is just a giant corporation owned by venture capitalist and giant corporate companies. Do yourself a favor and walk away to a different place.
There’s no point in having someone at a front desk and cameras, that they’re not watching or not doing anything. To be able to pick numerous locks and Rob storage units when someone’s not watching a camera is absolutely unacceptable.
Look at the generic answer to this review, that’s what you’re gonna be dealing with. Call them to talk to somebody who doesn’t give a crap and we’ll do absolutely nothing. No thank you
VO
victor orosco
Sep 16, 2025
5.0
Great customer service very happy with the building and our storage unit
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Reno residents near McCarran, Demonte Ranch, The Summit, Galena South Virginia, downtown Reno, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Meadows Pkwy and I-580.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in Reno, NV?
Extra Space Storage in Reno, NV is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled units, standard units, drive-up access units, and vehicle storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, they offer a range of moving and packing supplies such as boxes which can be purchased online or at the facility.
Is there security and staff assistance available at Extra Space Storage?
Yes, the facility has exceptional security, electronic gate access, and helpful staff including an on-site resident manager to assist customers.
What payment methods are accepted at Extra Space Storage?
They accept various payment options including American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage have any holiday closures?
Yes, the facility is closed on major holidays including Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Day (Jan 1, 2026), and Independence Day (July 4, 2026).
What is the address and closest intersection to Extra Space Storage in Reno?
Extra Space Storage is located at 496 S Meadows Pkwy, Reno, NV 89521 near the intersection of S Meadows Pkwy and I-580.
Are there any nearby hotels if I need accommodation close to Extra Space Storage?
Yes, SpringHill Suites and SpringHill Suites by Marriott Reno are nearby hotels where customers can stay if needed.
Where can I get food or coffee near Extra Space Storage?
Nearby options include The Sandwich Factory for sandwiches and breakfast, Starbucks for coffee, and Steak 'n Shake for burgers and fast food.
Are there nearby gas stations or convenience stores near Extra Space Storage for quick errands?
Yes, Maverik Adventure’s First Stop, Jacksons Food Stores, Shell, and Chevron Station Reno are nearby gas stations and convenience stores.