Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North Las Vegas, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2570 East Craig Road, North Las Vegas, NV
89030, United States
Hours
Reviews
4.3
1,349 reviews
5 stars
821
4 stars
282
3 stars
113
2 stars
49
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Customers frequently noted issues with stock levels and availability of items, leading to frustration.
Store Environment
The store is generally described as clean and organized, but some customers reported negative experiences with security and employee behavior.
Warranty Issues
Several customers expressed dissatisfaction with warranty policies and the handling of returns, feeling misled or unsupported.
Helpful Staff
Certain employees received commendations for going above and beyond to assist customers, enhancing their shopping experience.
- SMSakura Margaux1 day ago1.0Called this location to cancel the assembly for the item we ordered due to transportation. They said yes we wont assemble. The day of pickup, not only they change to another store location to pick up (no communication or update in the email or text) they also assemble! We had to find another transportation. Just because the product was on sale they wont care about you as customer and just act like you beg for their product and service. They also didnt assemble right some parts are misaligned and some parts are missing. When i called customer service they sound like you are wasting their precious time and just outright say if u dont want just return back or call the manufacturer coz its not their job anymore. Never been this disrespected as customer before.
- KDKevin Davis2 days ago5.0I made a list from the website, so I could sort by item location. In and out with everything nice and quick. Associates were all friendly and professional.
- AMAlexi Mejia6 days ago5.0Troy was very respectful and helpful throughout my whole experience. He deserves a raise.
- FMfrancisco MartinezNov 8, 20251.0I bought this machine on October 30, 2025, and today, November 8, I tried to return it. Lowest told me I had 48 hours to return it, so I took it home. I only had it for less than 10 days because the machine doesn't have water pressure. It cost $359, and oh well, I lost everything. Think before you buy machines here and read the return policy.
- JCjohn corderoOct 24, 20253.010/24/25 6:20am Came here to grab some copper pipe and fittings. Needed pro press fittings and this isn't the place to get them. Not much selection but I got what I needed. Proceeded to "self pay". What got on my nerves is the goofy looking security guard with a thick mustache, glasses that looked like safety glasses and wearing a hat cuffed over his face like he was anti social standing there. Staring me down with his arms crossed like I was going to run out that door. I was the only one at the time so I know he was staring me down. So I looked at him and wanted to say, you wanna scan the items or do you want pay for me so it'll make you feel better or something? Look I get it but you don't have to hover on me like I'm going to do something stupid. I am a pro member here and at home depot. I mostly do home depot and spend most my money there over the years but I wanted to give lowes a chance for a change. But with people like their security guards acting like that, it pushes me to give all my support to Home depot. Do better, mr security gaurd and be at least a little more friendly to people who help support your paycheck.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in North Las Vegas offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. They also provide services such as appliance installation, flooring installation, and more.
What are the operating hours for Lowe's Home Improvement in North Las Vegas?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
Does Lowe's in North Las Vegas offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby locksmith services if I need key or lock assistance near Lowe's?
Yes, Minute Key and minuteKEY are nearby key and locksmith services you can visit if you need key or lock assistance.
Where can I find dining options near Lowe's Home Improvement in North Las Vegas?
Nearby dining options include Pieology North Las Vegas Cannery Corner for pizza, Five Guys for burgers, L&L Hawaiian Barbecue for Polynesian cuisine, Pho Mai Mai Restaurant for Vietnamese food, Subway for sandwiches, and Jamba Cannery Corner for smoothies and more.
Is there a propane exchange service near Lowe's for grilling needs?
Yes, Blue Rhino Propane Exchange is located nearby for your propane needs, perfect for grilling and outdoor activities.
What are some educational institutions near Lowe's Home Improvement where my children can attend?
Nearby educational institutions include Champions at Somerset Losee (a home service and elementary school), Somerset Academy - Losee Campus (public elementary school), and Somerset Academy | Losee Campus (charter and specialty school).
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History. For in-store returns, bring proof of purchase to the customer service desk. The return barcode from your order details can also be used.