Lowe's Home Improvement

Reviews

• WG

  Walter Galicia

  4 days ago
  5.0
  I bought a washing machine and Kevin was very kind to me; he is definitely very professional at what he does.
• 22

  2phonez

  Mar 30, 2026
  1.0
  I do not recommend the store to anybody Security harasses you. They follow you around the store. They don’t let you breathe and purchase what you need to purchase. There is no associate ever on the floor to help you when they are. They’re very rude. Their saw is always broken. They can’t cut any chains matter fact any other services that they offer saying they cut or along those lines do not work apparently after signs say laziness on him like the chain cutting sign. The worst part is when you go in there and you spend a lot of money in that store and you’re constantly being targeted by Security
• CC

  Chavo

  Mar 27, 2026
  5.0
  Was at this Lowe’s this evening March 27, 2026 had some merchandise that I needed to return. There was a little bit of a problem with my return. I asked for the manager Joe came up and he was amazing. He helped me all the way through my return with no problem. Thank you, Joe for still offering great customer service. Also, as we headed to buy our product, Luis, our cashier was amazing. He took the time to explain to us a question in full detail that we asked him regarding the product we were buying. Thank you Luis for your time dedication and great customer service.
• JW

  joshua welty

  Mar 13, 2026
  2.0
  I would avoid this Lowe's. I ordered a tub and it came to this one for some reason. I should have had it delivered. The girl had me pull around to the loading dock after she called back there. I backed in with a pickup and trailer and semi in the other 2 as she instructed. The guy asked his boss about a tub, he replies snarky I need go around the semi as instructed. I'm like that's Not what the girl up front said, but whatever. Pull around the semi to a Locked gate, wait over 5 minutes and nothing, go back to the loading doc and he's even more snarky saying, go back around like I said, I'm waiting for a manager with keys. I'm like than you just should have said, I need to wait for a manager with keys. Keep in mind there's still a pickup right there in the doc, I'm backed in an empty bay, they just need to open the door and put it in the back of my truck. So I go back and the gates open and I try to pull through and the manager blocks my path and puts up her hand to prevent me. After he said go to the other side and go through the gate. So I turn around and a lift truck puts it in back and a nicer guy says I'll email you it was picked up. That back room crew especially the guy in charge have No communication skills! And they could have easily loaded it like they were doing for the other truck with a trailer. Avoid this Lowe's and Go to Another. The one on Craig is more expensive in general than HD, but they are helpful and will tell you where stuff is.
• DD

  D.Wilburn

  Feb 26, 2026
  1.0
  Went in with the intentions of purchasing a new complete kitchen. cabinets, countertops, floor tile,sinks, appliances, and whatever else I needed to completely redo my kitchen and laundry room. I previously got approved for a high amount for Lowe's credit so I was expecting to spend 25 to $30,000. Paid for somebody to come and do a concise measurement. Nobody called.Two wks later I called they said sorry we put your information in wrong that somebody would call within a couple days.. nobody called so I called back again they said he should have called you. They promise somebody would call the next day. 2 days later I had to go in and figure out what was going on. The girl that works the kitchen department was off of course again and it was only 3:00. I told him I'm tired of waiting for somebody to come just to do a simple measurement. I never got a call from anybody, I always had to call in to figure out what was going on. When I told them that I just want to have my money back and go somewhere else they said okay they gave me my money back like it was no big deal like they go through this all the time I hope they realize the business that they're losing not only with me but with other people that I've talked to. It did work out though I went to Home Depot and got everything I needed and probably saved a lot of money and headache. BTW home Depot's measurement guy was out the next day after I paid. So if you're in the market for a new kitchen or whatever else that needs customer service don't go to Lowe's because their customer service sux.

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