Hobby Lobby

Reviews

• BM

  Bella Mavi

  Mar 31, 2026
  1.0
  Today I came into this store and had the worst experience by far. The manager was rude and condescending. I had a full cart of stuff and I just left it. To be treated that rudely, I don't need to shop here.
• KM

  Kira Miller

  Mar 28, 2026
  1.0
  Worst service ever! I was waiting in a long line only 2 cashiers. They called over the next customer which was me and then started seeing people who just appeared out of nowhere. When I returned to my original line I was now 5th. The cashier Joanne snapped at me when I went to tap to pay. I'm over this and will just go to a different location
• CS

  Chris Santos

  Mar 23, 2026
  5.0
  So much awesome stuff!!!! I'm a chronic hobbyist and this place have enough of what I need for my projects!!!
• TT

  Thomas

  Mar 22, 2026
  1.0
  I recently visited Hobby Lobby to return some unused, unopened items I had purchased, and I had my receipt with me. Unfortunately, my experience with the manager, DEIDRE, was very RUDE and DISAPPOINTING. She appeared to have difficulty locating the items in the system and, instead of handling the situation professionally, made several rude and dismissive comments. In front of other customers, she questioned whether the items were even purchased from the store, despite the receipt clearly showing the purchase date. Her tone and smirking came across as disrespectful and embarrassing. At one point, she told me to “go find the item in the store,” insisting that I wouldn’t be able to because it wasn’t from their location. I did exactly that went to the aisle, found multiple of the same item, and brought one back to the front. Even then, there was no apology or acknowledgment of how the situation was handled. Being spoken to loudly and dismissively in front of others felt degrading and uncalled for. Customer service, especially from a manager, should reflect professionalism and respect. This experience came across as rude, disrespectful, and inappropriate. I hope this feedback is taken seriously, as no customer should be made to feel this way.
• AI

  Adam Ihnen

  Mar 19, 2026
  1.0
  Price gouging and everything always seems to be some “percent off” which makes you start thinking those are the actual prices and like I said- they are just price gouging. Very very un-Christian like this place claims they are.

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