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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers?
You can access your storage unit daily from 6:00 AM to 9:00 PM.
When is the office open for assistance at US Storage Centers?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
What items are prohibited from being stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact us for questions about specific items.
Do I need to sign a long-term lease to rent a unit?
No, rentals are month-to-month with no long-term commitments required.
What forms of payment are accepted at US Storage Centers?
We accept checks, cash, Visa, Mastercard, cashier's checks, and money orders.
Can I rent or reserve a storage unit online?
Yes, you can rent or reserve your storage unit online through our website anytime.
Do you sell moving supplies such as boxes and locks?
Yes, we sell boxes, locks, and moving supplies for your convenience.
What nearby dining options are available around US Storage Centers?
Nearby you can find Tropicana Pizza, Lake Mead Tavern, Mama Marias, Maria's Mexican Restaurant & Bakery, La Flor De Michoacan, El Rey del Machete, and I Love Pho for diverse meal choices before or after your visit.
Are there nearby convenience stores or services near US Storage Centers?
Yes, there is a 7-Eleven convenience store and gas station nearby, as well as Western Union for money transfer services and Redbox for video rentals.
What nearby recreational or community facilities are close to US Storage Centers?
The Robert E. Bob Price Recreation Center is nearby, offering sports and recreation activities, ideal for those visiting the area.