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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on weekdays?
US Storage Centers' gates are accessible from 6:00 AM to 9:00 PM every day including weekdays.
When is the office at US Storage Centers open?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Can I move in any time I want to US Storage Centers?
You can move in anytime during office hours if a storage space meeting your needs is available.
What items are not allowed to be stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility if you have questions about specific items.
What forms of payment does US Storage Centers accept?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Is a long-term lease required to rent a unit at US Storage Centers?
No, rentals are on a month-to-month basis with no long-term obligations.
Does US Storage Centers sell moving supplies and locks?
Yes, they sell boxes, moving supplies, and locks at the facility for your convenience.
Are there nearby places where I can get car washing services after renting at US Storage Centers?
Yes, Self Car Wash is nearby, allowing you to conveniently clean your vehicle after storing items.
Where can I get propane exchange services near US Storage Centers?
Blue Rhino Propane Exchange is located nearby for your propane needs while visiting the storage facility.
What other self-storage options are near US Storage Centers?
Nearby self-storage facilities include Stor N' Save Self Storage, Extra Space Storage, and Storage Express, offering alternatives in the area.